Coordinator Strategy and Organisational Insights at Hume City Council

Melbourne, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

14 Oct, 26

Salary

126861.28

Posted On

16 Jul, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Strategic Planning, Social Planning, Data Analytics, Evaluation, Stakeholder Engagement, Policy Development, Performance Frameworks, Business Acumen, Facilitation, Systems Thinking, Research, Financial Analysis, Coaching, Mentoring, Strategic Communication, Project Management

Industry

Government Administration

Description

Job Description Permanent Full Time $126,861.28 per annum plus Superannuation Join the Organisational Performance & Strategy team Hume City Council is one of Australia’s fastest growing and culturally diverse councils. We put the customer and our community at the centre of all that we do, ensuring our services are efficient and accessible. We are seeking a strategic, systems thinker who is highly collaborative, proactive and personable to join our Organisational Performance & Strategy (OPS) department as the Coordinator Strategy and Organisational Insights. The position will work across the whole organisation and play a key role in driving improvement in strategy, service delivery and evidence-based decision-making, ensuring that Council continues to meet community needs and remain financially sustainable, now and into the future. What you’ll be doing: Lead the development and implementation of an organisational approach for strategy, building organisational capability to effectively implement Council’s Strategic Planning Framework by improving Council’s strategy development and delivery practices and strengthening accountability and alignment to outcomes and performance. Lead the development and implementation of an organisational approach for strategy to support the delivery of clear direction and consistent, evidence-based strategy. Lead the development of outcomes-based performance frameworks to track benefits and measure impact of strategy and service delivery. Lead the development and delivery of high-quality organisational insights, integrating predictive and diagnostic data analytics and customer, community and social research to develop evidence-based strategy and policy, track and assess benefits and impact, and improve service delivery and performance. Lead the delivery for Council’s Community Satisfaction Survey and other customer and community research activities (including deliberate engagement panels) to inform the planning, design, review and improvement of Council’s services. Build a strong network across the organisation to support and enable capability uplift in strategy and evidence-based practices, applying a strategic and systems-thinking approach to the delivery of all projects. Provide leadership in building a high-performing strategy and organisational insights function and drive a data-informed organisational culture by influencing, coaching, and mentoring team members and stakeholders across the organisation. The skills and experience you’ll bring to the role: Expert knowledge in strategic and social planning, research, analytics and evaluation and engagement principles and practices. Ability to lead the development and implementation of strategic documents. Expert communication skills and ability to write high-level strategic documents. Ability to gain cooperation and assistance from a diverse range of stakeholders and capacity to support, coach and influence business and service areas across the organisation to develop good practice strategic documents, use data-drive insights and improved data governance practices. Ability to investigate matters in a logical and analytical manner and present findings in an appropriate format. Experience working in Local Government or strong knowledge of the sector will be considered advantageous. Well-developed engagement and facilitation skills with the ability lead workshops and customer and community research activities with internal and external stakeholders. Well-developed business acumen, financial, problem solving, analytical and conceptual skills with the ability to simplify and present complex ideas with clarity to a diverse range of stakeholders. Ability to facilitate workshops and communicate strategic and innovative ideas and solutions to the departments and services areas across Council, Data Working Group, Senior Leadership Team and Councillors to inform strategic decision-making. Highly developed verbal and written communication skills. Required Certifications & Qualifications Degree qualification in strategic planning, public policy, social planning, business strategy, economics, organisational performance or a related discipline, together with extensive relevant experience in strategy, research, analytics, organisational performance or policy development. Why Hume City Council? A leader in local government, we’re committed to creating an inclusive and collaborative work environment that is guided by our values: We’re better, every day: We give things a go and value progress over perfection. We have permission to go for it and are expected to reflect and learn. We’re in it together: At Hume, everyone matters. We Welcome and include all. Respect and safety are expected. We show up: We empower and trust others and own our work. We rise to the challenges and are expected to do what we say we will. All for Hume: We strive to achieve our best for the Hume Community. We are proud and passionate about working towards better outcomes and expect they are at the centre of everything we do. We offer a competitive salary package, professional development opportunities, and a supportive work environment. A child safe organisation and an equal opportunity employer. Council encourages people of all ages, people with disability, Aboriginal and Torres Strait Islander people, LGBTIQA+ people and people from culturally diverse backgrounds to apply. All candidates will be required to undertake background and probity checks including Reference Checks, Working with Children Check, and a Criminal Record Check. For any queries, please contact us at [email protected]. Applications will be reviewed progressively throughout the advertising period. This role may close once a sufficient number of suitable applicants has been received. To ensure your application is considered, please apply as early as possible. Additional Information Position Description

Responsibilities

Lead the development and implementation of the Council's strategic planning framework and outcomes-based performance frameworks. Drive evidence-based decision-making by integrating predictive data analytics and community research to improve service delivery.