Overview:
Coordinator, Student Lifecycle (Apprenticeship & Engagement)
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Full-time, Continuing position

• Salary Level HEW 7 + 17% Superannuation
• Based at the Melbourne CBD campus, and hybrid ways of working

About the role
Join a dynamic team supporting the success of apprentices, trainees, and their employers. We’re seeking a proactive Coordinator, Student Lifecycle (Apprentice & Employer Engagement) to lead customer service support for A&T employers, while ensuring seamless onboarding and induction for our commencing and returning apprentices and trainees.
In this key role, you’ll coordinate a team that liaises closely with employers, provides support in using tailor-made university systems, and follows through on finalisation of A&T records including Employer sign-off on final results and student completions. You’ll excel in establishing and maintaining collaborative working relationships with the teaching program leadership team to deliver effective onboarding and timely and relevant enrolment support to apprentices.
Your ability to influence, negotiate, and foster collaborative relationships will be essential to driving successful outcomes for the College.
To be successful in this position, you will have:
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Demonstrated highly developed interpersonal, communication and negotiation skills that enable internal and external collaboration with a wide range of management, staff and external parties on complex, sensitive and confidential issues.

• Strong stakeholder relationship skills, including the ability to influence and negotiate for solutions with a customer focus.
• Proven ability to interpret and apply policies, procedures, and systems consistently, provide advice and to drive creative solutions through to implementation within the immediate work area.
• A high order of analytical and problem-solving skills and the demonstrated ability to develop and implement innovative and creative solutions in a complex environment.
• Demonstrated effective organisational skills in the planning, development, implementation, operation, and review of resources and/or services to achieve a quality environment.
• Experience in championing change management and new ways of working within an organisation.
• Ability to collect and analyse data, produce reports, and develop and implement strategies that effectively address areas of improvement

Please Note: Appointment to this position is subject to passing a Working with Children and National Police Check.
About the College of Vocational Education
The purpose of RMIT’s College of Vocational Education is to empower learners and our industry, community and government partners to succeed in the new world of work.
Our five-year strategic roadmap, ALiVE@RMIT, purposefully guides everything we do in vocational education to deliver our vision: to position RMIT as a leading multi-sector provider with global impact and influence.

Led by our Pro Vice Chancellor, the College of VE is reimagining how we deliver vocational education to create unique experiences for our students and partners, so we can:

• lead in practice-based learning
• empower learners for the future of work
• engage industry and community at scale
• grow for impact and influence

The College of VE is delivering impact through transformation that creates long-term change.
Planning and Resources
Our planning and resources function puts the student at the center of our thinking through a precinct-based approach that delivers the right support where it is needed most. This enables us to deliver a consistent student and staff experience with differentiation between whole of college services and bespoke units or functions.
To Apply
Please submit your CV and covering letter addressing your suitability for this position by clicking on the ‘Apply’ link at the top of this page.
For further information about this position, please see the Position Description hyperlinked below or contact Emily Kaye via email
emily.kaye@rmit.edu.au
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Position Description -
Coordinator, Student Lifecycle (Apprentices & Engagement)
Please note, if you are viewing this advert from an external site, please click ‘apply’ and you will be redirected to RMIT’s Jobs website to access the Position Description at the bottom of the page.
Applications Close:
15 July 2025 11.59 pm
RMIT is an equal opportunity employer committed to being a child safe organisation. We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community.
At RMIT, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply to RMIT (including alternate formats of application forms). To discuss adjustment requirements, please contact Dani, via
talentsupport@rmit.edu.au or visit our Careers page for more contact information -
https://www.rmit.edu.au/careers
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We are a Circle Back Initiative Employer – we commit to respond to every applicant

Please refer the Job description for details