Coordinator – TUC090525
Department: Underwriting
Type of Position: Full Time, 12 Month Contract
Location: Corporate Office, 7th Floor, 5160 Yonge Street, Toronto, ON
Reporting to: Manager, Technical Risk and Underwriting
Work Model: Hybrid – flexible work schedule (All remote work must be completed from your home office within the province of Ontario.)

ABOUT THE ROLE

The Technical Underwriting Coordinator is part of Tarion’s Technical Risk & Underwriting team. The team’s primary functions include reviewing builder performance, conducting builder interviews and overseeing the Escalating Consequences (Registrar Bulletin 12) to assess risks and formulate recommendations to the Underwriting team. This is related to Tarion’s commitment to best understand risk by reviewing and analyzing all aspects of a builder’s performance, which would include new builders’ experience and skills and existing builder previous warranty performance. The position is part of Tarion’s commitment to best understand potential risk and protect consumers. This position will be a coordinator role with administrative duties included.
This is a hybrid role requiring working two (2) days in the office and three (3) days remotely, per week. (All remote work must be completed from your home office within the province of Ontario.)

RESPONSIBILITIES INCLUDE:

• Support the Technical Risk & Underwriting team in preparation and preliminary review of builder performance reviews, including:
• Preparation of analytical reports (excel) for review by pulling, sorting, arranging data
• Conducting preliminary review of defect types, reserves, claim amounts, conciliation inspections, flags, etc., using various internal platforms
• Coordinate builder interviews by managing and preparing documentation, sort information provided by builders, administrative correspondence with applicants, management of reports and follow-ups
• Coordinate site visits by tracking and scheduling administrative correspondence with builders, management of reports and follow-ups
• Conduct preliminary performance reviews on how builders meet their warranty obligations via the Escalating Consequences (Registrar Bulletin 12) process, includes preparation of letters and coordination of meetings
• Assist with general administration and coordination of information shared with internal stakeholders as needed
• Manage the storage of reports and documentation
• Maintain detailed tracking using Excel to assist in the identification of trends
• Conduct calls to builders related to obtaining feedback, obtaining/verifying information, coordination, etc.
• Schedule and attend on-site meetings with builders, as required