Coordinator Workplace Services Advice at Candidate Experience Site - Department of Internal Affairs

Wellington, Wellington, New Zealand -

Full Time

Start Date

Immediate

Expiry Date

06 Jan, 26

Salary

76000.0

Posted On

08 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication Skills, Interpersonal Skills, Attention to Detail, Incident Management, Time Management, Problem Solving, Collaboration, Responsiveness, Quality Assurance, Administration, Flexibility, Multi-Channel Support, Prioritization, Health and Safety, Information Management, Security

Industry

Government Relations Services

Description

Type: Permanent Hours: Full time Location: Wellington Business Group: Workplace Services Branch: Enterprise Services Salary: $61,072 - $76,000 Are you passionate about providing high quality co-ordination and administration service? Are you seeking a supportive and flexible environment? Do you like to work across a range of different subject areas? This role might be just what you are looking for! This broad and varied position will involve working across Te Tari Taiwhenua (DIA) to identify and manage support request for a range of corporate services. As a Coordinator Services Advice, you will be the first point of contact for general queries relating to Property, Wellbeing, Health and Safety, Information Management, OIA requests and Security. Your ability to navigate various tools and systems will help you prioritise effectively and meet deadlines. Day-to-day responsibilities will include managing incident-related issues. Your responsiveness and attention to detail will ensure incidents and requests are handled or escalated promptly and accurately. By promoting best practice and delivering consistent, high-quality service and advice, you’ll play a key role in supporting our customers. You will demonstrate key skills and attributes such as: Experience providing customer service through multiple channels Drive to manage high volumes of requests while maintaining quality and timeliness Strong communications skills - both verbal and written Strong interpersonal skills to work collaboratively with a range of people and teams Te Tari Taiwhenua’s purpose is to serve and connect people, communities and government to build a safe, prosperous, and respected nation. In other words, it’s all about helping to make New Zealand better for New Zealanders. Applications close: 5pm, 22 October 2025 For more information please contact: sue.mahony@dia.govt.nz Job description: To review the full job description, please click here.

Responsibilities

The role involves managing support requests for various corporate services and being the first point of contact for general queries. You will ensure incidents and requests are handled or escalated promptly and accurately while promoting best practices.