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Copier Service Technician at Copylady, Inc

Fort Myers, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

09 Aug, 26

Salary

20.0

Posted On

11 May, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Diagnostics, Equipment Installation, IP Address Configuration, Printer Driver Installation, Firmware Updates, Troubleshooting, Territory Management, Call Handling, Inventory Management, Customer Training

Industry

Description

The Copier Service Technician is responsible for servicing and repairing a variety of office equipment at customer locations as a certified technical professional and is capable of handling a full workload. Job Duties: · Performs full range of servicing and repair service procedures including diagnostics, installation, removal and retrofits on assigned equipment. · Performs Basic Connected Installations, sets up IP addresses, downloads printer drivers and provides customer training on printing functions. · Performs required firmware updates to equipment via USB flash drive or provided technician laptop. · Performs troubleshooting and repairs or replaces equipment components as necessary. · Demonstrates required digital competencies associated with assigned products and level assignment. · Completes technical training on new equipment as assigned. · Effectively executes all required territory management and call handling procedures. · Works closely with sales partners to maximize equipment leads and upgrade opportunities. · Maintains and manages own parts inventory with high degree of accuracy. · Completes all required administrative tasks in an accurate and timely manner. · Complies with all company policies Requirements: · Dependable transportation and clean driving record · Experience and factory certifications preferred CopyLady Offers an outstanding compensation and benefits package, which includes: · Excellent salary, commission and bonuses. · Outstanding benefits package (incl. medical, dental, life insurance) · 401(k) plan with matching company contribution · Excellent holiday/vacation plans. · Ongoing training opportunities. · State-of-the-art office products · Visible, exciting work supporting the sales of cutting-edge technology.

Responsibilities

The technician is responsible for the installation, diagnostics, and repair of office equipment at various customer sites. They also handle firmware updates, IP configurations, and provide technical training to customers.