CoPilot Administrator at BDO in Australia

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

16 Jun, 26

Salary

0.0

Posted On

18 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Microsoft 365 Copilot, Microsoft 365 Admin Centre, Copilot Licensing, SharePoint, OneDrive, Exchange Online, API Connectors, PowerShell, Graph API, SIEM Tooling, Microsoft Purview, Data Loss Prevention (DLP), Responsible AI, Copilot Studio, Viva Insights, Data Governance

Industry

Accounting

Description

We’re BDO, a global professional services firm connected to local markets. Our people work together to provide specialist expertise, helping businesses achieve their goals. We inspire others, to go further. We create together, to reach higher. We build trust, to lead purposefully. Whether you're building your future or starting your career with us, you won’t do it alone. From creating solutions for our clients to building careers for our people, we shape what matters, and that’s where you come in. About the Role The Microsoft 365 Copilot Administrator is responsible for the setup, governance, and continuous improvement of Microsoft 365 Copilot across the organisation. This role acts as the technical and governance owner for Copilot, ensuring the capability is configured correctly, aligned to data protection standards, and delivering measurable productivity benefits. Working closely with Strategy and Transformation, IT, Information Security, Risk, and business teams, the Copilot Administrator enables safe adoption and ongoing optimisation. Copilot Configuration & Platform Management Configure and manage Microsoft 365 Copilot settings within the Microsoft 365 Admin Centre Manage Copilot licensing, access, and feature availability across user groups Ensure prerequisite Microsoft 365 services (Teams, SharePoint, OneDrive, Exchange) are correctly configured to support Copilot functionality Manage API connectors and integration points used by Copilot Engineer automation and telemetry collection using PowerShell and Graph API for AI operational insights. Integrate Copilot activity logs with SOC/SIEM tooling in collaboration with Security Operations. Implement platform performance monitoring, cost optimisation, and reliability controls. Data Governance, Security & Compliance Conduct data readiness and security assessments prior to Copilot deployment and expansion Implement and manage sensitivity labels, retention policies, and data classification using Microsoft Purview Configure and maintain Data Loss Prevention (DLP) policies relevant to Copilot usage Validate permissions and access controls to ensure Copilot surfaces only authorised content Ensure Copilot configuration aligns with organisational security frameworks and regulatory requirements Maintain a Responsible AI framework, including AI risk assessments, bias monitoring, and mitigation controls. Lead AI‑related incident response activities, coordinating with Security, Risk, and Legal. Develop and maintain governance guardrails, RASCI models, and approval workflows for AI capability release and lifecycle management. AI Capability & Agent Management Manage and deploy Microsoft 365 Copilot agents (e.g. Researcher, Facilitator, SharePoint agents) using Copilot Studio Configure agent scopes, permissions, and behaviour in line with governance standards Monitor agent usage and ensure responsible AI operation Conduct structured evaluations of new agent features and advanced capabilities. Implement agent level telemetry and feedback loops to support lifecycle governance. Adoption, Change & Value Realisation Support adoption and change strategies to enable effective and responsible Copilot usage Work with the education team to develop user guidance and support materials focused on safe and productive AI use Identify power users and support business teams in defining appropriate Copilot use cases Define and track usage and productivity metrics using tools such as Viva Insights. Monitoring, Support & Optimisation Monitor Copilot usage, performance, and security signals Act as the escalation point for Copilot-specific functional and configuration issues Use analytics and feedback to identify optimisation opportunities and training needs Continuously refine Copilot configuration to improve effectiveness and risk posture Implement AI telemetry dashboards for operational insights and decision making. Drive continuous improvement cycles, including scenario testing, capability review, and architecture optimisation. Qualifications, Experience and Skills Qualifications Bachelor’s degree in Information Technology, Computer Science, or a related discipline (or equivalent experience) Microsoft 365 Certified: Administrator Associate or equivalent (highly regarded) Security, Compliance, or Copilot-related Microsoft certifications (desirable) Experience Strong experience administering Microsoft 365 tenants in an enterprise environment Demonstrated experience with CoPilot, Teams, SharePoint, OneDrive, and Exchange Online Experience implementing data governance controls using Microsoft Purview and DLP Experience supporting AI, automation, or advanced digital workplace capabilities Experience working in regulated or security-conscious environments Skills Microsoft 365 Platform Expertise: Deep understanding of Microsoft 365 services and how Copilot interacts with organisational data Security & Governance Focus: Strong capability in data protection, permissions management, and compliance controls Technical Automation: Experience using PowerShell to automate configuration, provisioning, and reporting AI Literacy: Understanding of Large Language Models (LLMs) and responsible AI implementation in enterprise environments Problem Solving: Ability to analyse complex data access and security scenarios and implement effective controls Communication: Ability to clearly explain AI-related risks, controls, and usage guidance to non-technical stakeholders Collaboration: Proven ability to work across IT, security, risk, and business teams Why This Role Matters Microsoft 365 Copilot represents a significant evolution in how people work, offering powerful productivity benefits while introducing new data governance and security considerations. The Microsoft 365 Copilot Administrator plays a critical role in ensuring these capabilities are introduced safely, responsibly, and in alignment with organisational standards. By providing strong governance and technical oversight, this role ensures Copilot enhances productivity without compromising data protection, privacy, or trust. Beyond technical configuration, the role enables sustainable AI adoption, helping BDO realise value from Copilot while maintaining compliance, security, and confidence in how AI is used. In partnership with Strategy and Transformation, technology, security, and business stakeholders, this position ensures Microsoft 365 Copilot is not only a powerful productivity tool, but a well-governed and trusted capability that supports long-term organisational outcomes. Why BDO? Working for BDO you will be part of a growing and market leading professional services firm. Our national and global footprint provides our people with opportunities to work on interesting client engagements, across diverse industry sectors and services. Our open and collaborative culture ensures access to Partners and professional mentors, to guide and accelerate your professional career, across a wide array of career pathways. We provide our people with various health and wellbeing, social, financial, and professional development benefits to help realise what’s possible. Participate in fitness challenges or take advantage of exclusive discounts to corporate health insurance, gym memberships and wellness facilities via our BWell program. Access benefits such as travel perks, retail discounts, employee referral rewards, study, and professional development support. Our leave options cater to the unique needs of our people; and include enhanced family support, cultural and religious leave, and options to purchase additional leave. You can also give back and get involved in community initiatives via our BCaring program. With a strong focus on learning and growth, we provide on the job training and formal development programs to help you succeed in your role and develop your skills and experience. Our culture is underpinned by our core values (One, Bold, Human, Heart and Strive). We are proud to be recognised as an Inclusive Employer for 2025-2026 by Diversity Council of Australia and a 2024-2025 Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA). BDO is committed to inclusive and accessible recruitment practices. If you require any reasonable adjustments to support your application or interview process, we encourage you to contact our Talent Acquisition team at recruitment@bdo.com.au We shape what matters. At BDO we are always looking ahead, thinking bigger, reaching further and always staying personal and human in everything we do. We’re by your side, backing you to explore ideas and new ways of working to shape the future you want to see.

Responsibilities

The Microsoft 365 Copilot Administrator is responsible for the setup, governance, and continuous improvement of Microsoft 365 Copilot, acting as the technical and governance owner to ensure correct configuration and alignment with data protection standards. This role involves managing Copilot configuration, data governance, security, AI capability management, and supporting adoption to deliver measurable productivity benefits.