Copilot Platform Engineer, Microsoft 365 (M365) - Workplace Solutions team at Export Development Canada

Ottawa, Ontario, Canada -

Full Time

Start Date

Immediate

Expiry Date

13 Jun, 26

Salary

128743.0

Posted On

15 Mar, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Copilot Platform Engineering, Microsoft 365, Microsoft Graph, Power Platform, Azure Services, Azure OpenAI, Databricks, PowerShell, Python, AI Concepts, Prompt Engineering, Platform Engineering, Enterprise Systems Integration, Security, Compliance, Performance Optimization

Industry

Financial Services

Description

Application deadline: March 26, 2026 Join the EDC Team! At EDC, we support Canadian businesses to succeed globally. We provide the financial tools and expertise they need to explore new markets, reduce risks, all towards the goal of making Canada and the world better through trade. #LI-Hybrid Position: Copilot Platform Engineer, Microsoft 365 (M365) - Workplace Solutions team Employment Type: Permanent Compensation Details: Platform Engineer 18: Salaries typically range from $96,557 to $128,743 annually, based on qualifications and experiences, plus a performance-based incentive. Location: Export Development Canada operates in a hybrid work environment, currently requiring employees to work in the office 2 days per week. (subject to change) This role can be performed from EDC’s headquarters in Ottawa or from one of our Community Hubs located in Toronto, Mississauga, or Montreal. Relocation assistance is available for candidates who meet the eligibility criteria. About EDC: At Export Development Canada (EDC), we empower Canadian businesses to succeed globally. As a financial Crown corporation, we offer innovative financial solutions and expert insights to help businesses explore new markets, mitigate risks, and achieve growth. Why Join EDC? Comprehensive Benefits: EDC offers a competitive compensation & benefits package, work-life balance, & the opportunity to help make Canada and the world better through trade. Work-Life Balance: EDC offers a competitive compensation package & work-life balance. We have hybrid work options, 3 to 4 weeks paid vacation, a corporate closure period, summer early Friday’s & no meeting Fridays. Professional Development: Take advantage of our continuous learning opportunities, including training programs, workshops and language training. Inclusive Culture: Be part of a diverse and inclusive workplace that champions employment equity & values diversity of ideas, strengths, & backgrounds to succeed. Wellness Programs: Access to wellness initiatives, mental health support, and fitness programs to keep you healthy and happy. Community Engagement: Participate in volunteer opportunities and give back to the community through our various social responsibility programs. Team Overview: The Digital & Technology Solutions (DTS) group under the leadership of the Chief Information Officer was established in 2023 with the mission of empowering our customers and colleagues to take on the world, by seamlessly delivering secure and reliable digital experiences. Digital & Technology Solutions has set out to achieve the following objectives for EDC: Define, execute, and sustain the integrated technology target state, target data model and technology operations required to enable EDC’s 2030 business transformation. Establish and manage the rolling 3 Year Digital Roadmap that sequences the technology outcomes required to achieve the technology target state and facilitates its execution across all domains in the organization. Keep pace with industry trends and emerging technologies, ensuring EDC has access to the digital technology tools it needs to stay relevant in the market and grow Canadian global trade. Lead and ensure integrated digital, data, infrastructure, and cybersecurity implementations to create excellent customer, user, and employee experiences. EDC’s Workplace Solutions team enhances organizational communication, collaboration, and business operations. The Copilot Platform Engineer will design, implement, and optimize enterprise-grade AI solutions leveraging Microsoft Copilot and the Microsoft 365 ecosystem. This role provides a baseline for platform support expectations. Responsibilities include ensuring secure and performant platform services that support Copilot experiences, working collaboratively across platform and infrastructure teams and supporting backend services that enable Copilot. It highlights the need for problem solving, iterative delivery, and maintaining reliability of platform components. What you will be doing: Platform Engineering & Integration: Architect and maintain the Copilot for M365 platform, ensuring robust integration with Microsoft Graph, Power Platform, and Azure services. Implement technical readiness activities, including governance, security, compliance, and performance optimization for Copilot deployments. Collaborate with Workplace Solutions and Gen AI Working Group to operationalize Copilot Studio and related AI services for custom workflows. Governance & Compliance: Ensure adherence to enterprise security, privacy, and records management standards for AI-driven workflows. Implement monitoring and risk management frameworks for generative AI solutions. Performance & Scalability: Optimize Copilot for M365 across applications (Word, Excel, PowerPoint, Outlook, Teams) for high-value use cases. Develop automation scripts and connectors to extend Copilot capabilities into business processes. What we are looking for: Undergraduate degree in Computer Science, Management Information Systems or other related field. Minimum of 7 years' experience in platform engineering or enterprise systems integration. Hands-on experience with AI adoption programs and Copilot enablement initiatives. Strong experience with Microsoft 365 ecosystem, including Teams, SharePoint, and Microsoft Graph. Strong experience with Microsoft Power Platform including administration, monitoring, and solution lifecycle. Proficiency in Azure services (Azure OpenAI, Databricks) and scripting languages (PowerShell, Python). Strong understanding of AI concepts (how the underlying models work, their limitations, and how to optimize them). Familiarity with prompt engineering, and enterprise-scale deployments. What will make you stand out: Bilingual in both official languages (English and French). Eligibility: EDC is committed to Fair Employment Practices and preference will be given to a candidate who is able to work legally in Canada at the time of application (Canadian Citizens or Permanent Residents). Candidates must meet the requisite government security screening requirements. The position is open to those who meet all of the essential requirements stated above and whose applications are received by the closing date. This position is open to individuals who meet all the essential criteria outlined above and submit their applications by the closing date. Ready to make a difference? This is your chance to join a dynamic, growing team and leave your mark on our organization, development finance, and the world. Apply today! Want to learn more about EDC? Check our website here https://www.edc.ca EDC's Commitment to Employment Equity Export Development Canada (EDC) is dedicated to fostering employment equity and building a diverse workforce. We are committed to creating a safe and inclusive environment that respects people from all cultures, backgrounds, and abilities. At EDC, we nurture a culture of inclusion and belonging where everyone has equal opportunity to grow, develop, succeed, and be their truest selves. We actively encourage applications from women, Indigenous peoples, visible minorities, persons with disabilities, and members of the 2SLGBTQI+ community. Your application must clearly demonstrate how you meet all the requirements. We thank all applicants' interest in a career at EDC; however, only those selected for an interview will be contacted. Please note that qualified candidates may be considered for similar roles at this level within EDC. EDC recognizes that disclosing the need for accommodations can be a personal matter. Please know that as an organization, we are committed to maintaining confidentiality and ensuring that any accommodations provided are tailored to support your needs. Our aim is to ensure you have a comfortable and positive experience throughout the recruitment process, so please do not hesitate to contact us directly for any accommodation requests at accessibility@edc.ca. We are here to support you every step of the way.

Responsibilities

The role involves architecting and maintaining the Copilot for M365 platform, ensuring robust integration with Microsoft Graph, Power Platform, and Azure services, while implementing technical readiness activities like governance and security. Responsibilities also include optimizing Copilot across M365 applications for high-value use cases and developing automation scripts to extend capabilities into business processes.