Copy of Bilingual Team Lead OVN - Seton Home at Seton Home

San Antonio, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

22 Apr, 26

Salary

0.0

Posted On

22 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Bilingual, Communication, Leadership, Crisis Intervention, Team Management, Behavioral Observation, Documentation, Cultural Sensitivity, Problem Solving, Time Management, Conflict Resolution, Empathy, Teaching, Organizational Skills, Safety Protocols, Child Welfare Knowledge

Industry

Individual and Family Services

Description

Description Mission: Seton Home works to break the cycle of abuse and poverty by providing a caring home, education, and support services necessary to transform the lives of pregnant and parenting teen mothers and their children. Summary: The Team Lead supports the role of the Shelter Supervisor and is authorized to take reasonable action necessary to carry out responsibilities assigned as long as such actions do not deviate from established organizational policies and are consistent with program guidelines and sound professional judgment. Manage Casa de Milagros Program staff and resources in the care of youth and their children placed at Seton Home. Implement and promote appropriate trauma informed behavioral limits within a safe and caring environment. Position Responsibilities: Supervisory Duties include but not limited to: *Responsible for leadership and daily supervision of staff. *Provide staff with verbal and written feedback as it relates to their job performance—positive feedback as well as corrective action, when necessary. Communicate staff performance with Supervisor, Assistant Program Director and Program Director. *Review schedules and assignments with staff and residents at least 24 hours in advance of activities. *Ensures completion of daily behavioral logs by assigned staff. *Conduct daily transition meetings. *Serves as the first point of contact in addressing concerns that arise while on shift. Assist with completing the shadowing process with new hires. Helps foster a positive team environment amongst staff Communicate expectations to staff as it relates to our program and accomplishing program goals. Helps foster a positive team environment amongst staff Program Duties include but not limited to: *Lead staff efforts in teaching clients with program goals that currently include: socialization, parenting, coping skills, academic, independent living, problem solving, personal hygiene, and acculturation to maximize parenting and life skill development and independent living. Provide crisis intervention to youth while maintaining emotional self-control Counsel youth through personal problems using trust-based problem solving techniques and maintain appropriate boundaries *Observe, document and consult with both shelter and program staff on youth behaviors, parenting, and client progress. Attend multidisciplinary staffing meetings; alternate facilitation of those meetings as assigned. Administrative Duties include but not limited to: Maintain the daily calendar up to date and ensure completion of designated appointments. Ensure completion of outcome measures requiring entry into Seton Home’s data management system (KaleidaCare). Ensure completion of accurate and prompt incident reports as outlined in the Minimum Standards. Ensure daily room checks are completed; submit any maintenance tickets as needed. Assist Resource Coordinator with completion of inventory to ensure regular supplies for daily and long-term resident/cottage needs. Complete finance reports of Shelter expenses Supervises the use of shelter expenses for daily use and maintains and/or ensures accurate completion of financial records. Provide Executive Services Manager with information for maintenance reports. Ability to complete all documentation as required by licensing, contractors, and various funders. Shift Specific Expectation & Responsibilities The Casa de Milagros Team Lead supervises and ensures completion of the following tasks, and other duties, by YCW’s based on assigned shift. Morning Routine *Supervise any residents unable to attend school, interact and engage in activities with residents and children. *Computer related tasks: Document daily logs and incident reports using the internal database, ensure important information is included. *Provide care and engage in age appropriate activities for children unable to go to daycare. *Ensure cottages are clean, fully stocked and organized during shift. *Supervise and log all domestic and international calls for residents as needed. Facilitate physical activity and leisure activity as needed. Help wake residents and supervise morning routine. Supervise morning chores (spray cleaning products for residents) and room checks. Prepare and serve breakfast and assist residents during breakfast clean up. Process medications from pharmacy using the internal database. Dispense medications on weekends, holidays and as needed. Completing shelter intake process with new arrivals as needed. Completing shelter discharge process with residents as needed. Assisting with transporting residents to and from medical appointments, outings, etc. as needed. Assisting with the Point of Contact role as needed. Supervise and assist residents with schoolwork while at school in the classroom with assigned schoolwork. Cook and serve lunch to residents and their children during weekends, holidays and as needed. End of shift duties: Clean staff restroom, take out all trash, and do last walk through of cottage to ensure cleanliness. Afternoon/Evening Routine *Supervise and log all domestic and international calls for residents. *Care for children while residents attend groups and as needed. *Supervise and monitor interactions between the residents to ensure a safe environment. *Plan, supervise, and participate in recreational and/or physical activities as scheduled. *Computer related tasks: Document daily logs and incident reports using the internal database, ensure important information is included. *Process medications from pharmacy using the internal database. Dispense medications on weekends, holidays and as needed. Assisting with transporting residents to and from medical appointments, outings, etc. as needed. Supervise evening chores (spray cleaning products for residents) and room checks. *Cook and supervise residents with dinner preparation and clean up during weekends, holidays and as needed. Provide evening snacks on daily basis. Completing shelter intake process with new arrivals as needed. Completing shelter discharge process with residents as needed. Assisting with transporting residents to and from medical appointments, outings, etc. as needed. Assisting with the Point of Contact role as needed. End of shift duties: Clean staff restroom, take out all trash, and do last walk through of cottage to ensure cleanliness Overnight Routine *Conduct hourly bed checks throughout the night to ensure safety of residents. *Providing care for infants when residents ask for assistance. *Complete daily medication audit and email to appropriate personnel. *Computer related tasks: Document daily logs and incident reports using the internal database, ensure important information is included. *Clean and make ready vacant rooms. *Prepare breakfast for residents on a daily basis. Completing shelter intake process with new arrivals as needed. Assisting with transporting residents to the hospital as needed. Ensuring that residents who are scheduled to discharge from the program are ready by the designated time. Check refrigerators/pantry for expired food items. *Prepare breakfast for residents on a daily basis. *Prepare logs, needs requests, inventory, and resident binders. Complete end of month duties, which include preparing shelter paperwork and medical binders. Process and dispense any medications. Update medication binders as new intakes arrive. Assisting with the Point of Contact role as needed. File needs requests and log in appropriate folder on s/drive; file hardcopy in residents’ binder. End of shift duties: Clean staff restroom, take out all trash, and do last walk through of cottage to ensure cleanliness Additional Duties Must complete all required professional development assigned in a timely manner Must be sensitive to the service population’s cultural and socioeconomic characteristics. Adhering to safety training and protocols on a daily basis, and taking precautionary measure to ensure the safety and well-being of self, others. Responsible for protecting the confidentiality of any information or material obtained in the service with the organization to include but not limited to client names and information, services rendered to clients, donors names and gifts, internal and external investigations or results of any investigations, and financial information. Adherence to the Code of Conduct and the Faith and Moral Policy is mandatory. Every employee is required to take a solution-oriented approach in their interactions and undertakings, as well as being a team member that promotes collaboration and commitment to the Mission and Vision of the organization. As a Seton Home employee, attendance and successful completion of a 10-day New Employee Orientation is mandated for the position. The inability to meet this requirement will conclude employment with the Agency. Other duties as assigned by the Program Director, Assistant Program Director or Vice President of Programs. At Seton Home’s sole discretion, and with or without notice, Seton Home may require employees to alter their work schedules to fulfill job responsibilities or handle work situations of an emergency nature. Likewise, at Seton Home’s sole discretion, and with written approval of the Department Head of Human Resources and Executive Director, employees may arrange an alternate or flexible work schedule, provided Seton Home needs can be fully met under such an arrangement. Competencies Competency Description Communication Ability to effectively share information and ideas of various degree of difficulty and sensitivity through different means of communication and to diverse audiences. (Verbal and/or written) Resilience Ability to deal effectively with pressure, and remain optimistic and persistent, despite challenging situations. Solution Oriented Ability to identify various challenges, think outside the box, be innovative, and formulate possible solutions. Leadership Ability to exhibit behavior and skills that contribute to superior performance by motivating others to become engaged and take action. Performance Management Ability to coach, set expectations, provide feedback, track progress, address performance concerns, and provide recognition for set objectives. Requirements Minimum Qualifications: Education Minimum High School Diploma or Equivalent; Associate or Bachelor’s degree preferred; Experience Minimum of 1-year employment experience in the child welfare field working with children and/or adolescents in a social service setting; 2-years employment experience in the child welfare field working with children and/or adolescents in a social service setting preferred; License and Credentials Reliable transportation; Valid driver license; Valid vehicle insurance; · Must provide immunization/shot records; · Submit to a state and federal background check, Child abuse and neglect registry check, and Tuberculosis screening; Be physically, mentally, and emotionally capable of performing assigned tasks and have the skills necessary to perform essential duties and responsibilities Able to show proof of immunity to vaccine-preventable diseases transmitted by the respiratory route if working directly with unaccompanied children; Varicella: two doses of varicella vaccine (at least 4 weeks apart) OR born in the United States before 1980 with a reported history of chickenpox (verified by an adult present at the time of illness) OR titers indicating varicella immunity OR documentation from healthcare provider verifying previous infection. MMR: two doses of MMR vaccine (at least 4 weeks apart) OR titers indicating immunity to all three diseases DTaP or TDap: Complete primary vaccination series. If primary vaccination series completed in childhood, one TDaP dose in adulthood. Influenza: one dose annually during flu season. Minimum Knowledge and Skills: Minimum of 1-year employment experience in the child welfare field working with children and/or adolescents in a social service setting; 2-years employment experience in the child welfare field working with children and/or adolescents in a social service setting preferred; Working knowledge of TDFPS Minimum Standards, and Office of Refugee Resettlement- Division of Unaccompanied Children's Services National Care Standards; Some knowledge of computer software, familiarity with or ability to utilize KaleidaCare and MS Office (i.e. MS Word, Excel, Outlook, and OneDrive); Ability to set and teach trauma informed care practices; Excellent communication skills; Knowledge of human behavior and development preferred; Successful completion and implementation of SAMA; Possess sensitivity to the service population's cultural and socio-economic characteristics; Ability to establish a respectful relationship with persons served in order to help them gain skills and confidence; Ability to work collaboratively with other staff members, service providers and professionals; Capacity to maintain a helping role and to intervene appropriately in order to meet service goals; Demonstrate a commitment to empowering others to solve their own problems; Demonstrate a conviction about the capacity of people to grow and change; Ability to function independently and in a team setting; *Bilingual: Fluent in English/Spanish with regards to reading, writing, speaking, and comprehension of the spoken language Must pass a criminal background check; Travel Requirements: Travel requirements for the position includes 10% local and 10% overnight. Physical Requirements: The position requires the following physical demands in the frequency noted. C = Constantly (2/3 or more of the time) O = Occasionally (Up to 1/3 of the time) F = Frequently (From 1/3 to 2/3 of the time) R = Rarely (less than on hour per week) Physical Demands Frequency Physical Demands Frequency Lifting up to 50 pounds O Reach above shoulder height O Sitting C Reach below shoulder height O Walking C Driving O Running O Stooping O Standing C Pushing O Bending waist (forward or sideways) F Pulling O Balancing O Talking O Squatting O Hearing O Climbing O Crawling O Repetitive motions O Other: Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job description or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, etc.) ** This is a Grant funded position and salary is dependent on funding availability. Position can be eliminated at any time because of lack of funding to support this position.** Seton Home is an Equal Opportunity Employer. To view this and other employment opportunities please visit our website at www.setonhomesa.org. You must apply through our website and complete the application and upload your resume. No phone calls please. If you are chosen for an interview, you will be contacted.

Responsibilities

The Team Lead supervises staff and manages the Casa de Milagros Program, ensuring the care and support of youth and their children. Responsibilities include providing feedback, conducting meetings, and implementing trauma-informed practices.