Copy of Call Center & Client Service Representative English (m/f/d) – Schlu at Schlun Elseven Rechtsanwlte PartG mbB
50968 Köln, , Germany -
Full Time


Start Date

Immediate

Expiry Date

25 Nov, 25

Salary

0.0

Posted On

26 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

English, Invoicing, Email, File Management, Salesforce, Corporate Law, Criminal Law

Industry

Legal Services

Description

YOUR MISSION

In the first year, you will get to know our firm from the ground up and will specifically focus on file management as well as invoicing. Later, you will proceed to take on more exciting and challenging responsibilities, including:

  • Being the first point of contact for new and existing clients facing legal challenges
  • Scheduling appointments and meetings with clients to sign up with the firm
  • Assisting clients in English
  • Keeping track of potential cases and scheduling follow-up calls
  • Handling diverse client inquiries across various legal areas, including criminal law and corporate law, via multiple communication channels (email, phone, etc.)
  • Documenting our diverse service offerings in our system (Salesforce) to ensure both clients and our team stay up to date
Responsibilities
  • Being the first point of contact for new and existing clients facing legal challenges
  • Scheduling appointments and meetings with clients to sign up with the firm
  • Assisting clients in English
  • Keeping track of potential cases and scheduling follow-up calls
  • Handling diverse client inquiries across various legal areas, including criminal law and corporate law, via multiple communication channels (email, phone, etc.)
  • Documenting our diverse service offerings in our system (Salesforce) to ensure both clients and our team stay up to dat
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