Y-Axis Jobs Logo
Send us feedback
telephone  +91 7670 800 001
Log in Sign up Try Premium
Copy of Guest Service Agent at Hilton Garden Inn Arlington Courthouse Plaza
Arlington, Virginia, United States -
Full Time

Start Date

Immediate

Expiry Date

03 Aug, 26

Salary

0.0

Posted On

05 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Hospitality Management, Communication, Interpersonal Skills, Multitasking, Problem Solving, Attention To Detail, Guest Registration

Industry

Hospitality

Description
Description We are seeking a friendly and courteous Guest Service Representative to join our team. As a Guest Service Representative, you will be responsible for greeting, registering, and servicing guests in a professional and sustainable manner according to hotel/brand and sustainability standards. Responsibilities: - Greet guests with a warm and friendly welcome and provide them with information about hotel amenities and services - Register guests by obtaining necessary information and verifying their payment method - Provide guests with room keys and directions to their rooms - Respond to guest inquiries and resolve any issues or complaints in a timely and professional manner - Maintain a clean and organized front desk area - Follow sustainability standards and procedures to minimize the hotel's impact on the environment - Collaborate with other hotel departments to ensure guest satisfaction If you are a friendly and service-oriented individual who is passionate about providing exceptional guest experiences, we encourage you to apply for this exciting opportunity. Requirements - High school diploma or equivalent - Previous experience in customer service or hospitality preferred - Excellent communication and interpersonal skills - Ability to work in a fast-paced environment and multitask effectively - Strong attention to detail and problem-solving skills - Hilton experience preferred Stepstone Hospitality and the Hilton Garden Inn Arlington Courthouse Plaza are an Equal Opportunity Employer - EOE/M/F/D/V
Responsibilities
Responsible for greeting, registering, and servicing guests while providing information about hotel amenities. The role involves resolving guest complaints and maintaining sustainability standards at the front desk.