Copy of Patient Service Representative at Orthopedic Institute PC

Tea, South Dakota, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Jul, 26

Salary

0.0

Posted On

08 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer service, Communication, Interpersonal skills, Organizational skills, Multitasking, Electronic health records, Microsoft office suite, Data entry, Patient registration, Insurance verification, Billing, Confidentiality, Problem solving, Attention to detail

Industry

Medical Practices

Description

Description Patient Service Representative - Registration We are seeking a dedicated and compassionate Patient Services Representative to join our healthcare team. This vital role involves ensuring a positive experience for patients from the moment they contact our facility through their visit and follow-up care. If you are organized, empathetic, and committed to providing excellent customer service, we encourage you to apply. Key Responsibilities: - Greet patients warmly and assist them with check-in and check-out procedures - Collect and verify patient information, insurance details, and medical histories - Respond to patient inquiries via phone, email, or in person, providing accurate information and support - Coordinate with medical staff to ensure smooth patient flow and timely care delivery - Maintain accurate and confidential patient records in compliance with privacy regulations - Assist with billing and payment processing as needed - Support patient education and provide guidance on healthcare services and procedures Join our team and be part of a supportive, patient-centered organization committed to delivering exceptional healthcare experiences. We offer opportunities for growth, ongoing training, and a collaborative work environment dedicated to making a difference in patients' lives. Requirements - High school diploma or equivalent; additional healthcare or administrative training preferred - Excellent communication and interpersonal skills - Strong organizational and multitasking abilities - Proficiency in electronic health records (EHR) systems and Microsoft Office Suite - Ability to handle sensitive information with confidentiality and professionalism - Compassionate attitude and strong customer service orientation - Ability to work effectively in a fast-paced healthcare environment

Responsibilities

The Patient Service Representative is responsible for greeting patients, managing check-in/check-out procedures, and verifying insurance and medical information. They also coordinate with medical staff to ensure efficient patient flow and maintain accurate, confidential patient records.