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Copy of Phone Receptionist at Haik Humble Eye Center
West Monroe, Louisiana, United States -
Full Time

Start Date

Immediate

Expiry Date

06 Jul, 26

Salary

0.0

Posted On

07 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Phone etiquette, Customer service, Multi-tasking, Data entry, Appointment scheduling, Medical software, Communication, Attention to detail, Computer literacy, Patient confidentiality, Conflict resolution, Professionalism

Industry

Medical Practices

Description
Description Are you interested in joining a growing ophthalmology practice? Haik Humble Eye Center is seeking an enthusiastic and professional phone receptionist to join our dedicated and patient-focused group of healthcare professionals. Job Description: · Promptly answer a high volume of incoming calls in a polite and professional manner · Act as a liaison between patients and the clinic · Understand and complete patient requests · Create new patient accounts and input all relevant information · Schedule patient appointments appropriately and correctly · Obtain and input demographic and insurance information · Ensure calls are positive and patient-focused · Operate multi-line phone system and direct/transfer calls to other departments as needed · Use medical software system to document messages and direct to appropriate personnel · Use sound judgment and handle calls appropriately · Make outgoing calls as requested · Maintain patient confidentiality at all times · Review and analyze reports daily to ensure accuracy · Other duties assigned as needed Requirements · Excellent verbal and written communication · Ability to effectively communicate on the telephone · Strong computer skills, including use of medical software · Thrive in a fast- paced environment · Superb at multi-tasking · Attention to detail · Strong customer service skills
Responsibilities
The phone receptionist will manage a high volume of incoming calls, schedule patient appointments, and maintain accurate patient records. They will act as a primary liaison between patients and the clinic staff while ensuring a positive, patient-focused experience.