Core Banking (FCUBS Application Support) at Access Bank PLC

Lagos, Lagos State, Nigeria -

Full Time

Start Date

Immediate

Expiry Date

15 Apr, 26

Salary

0.0

Posted On

15 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Oracle Flexcube, Core Banking, Oracle SQL, PLSQL, Problem-Solving, Analytical Skills, Communication Skills, Team Player, Fast Learner, Self-Development, Pressure Management, Configuration, Integration, Incident Management, Change Management, User Training

Industry

Banking

Description

Responsible for providing technical and functional support for the Oracle FLEXCUBE Universal Banking System (FCUBS), ensuring smooth execution of End-of-Day (EOD) and End-of-Month (EOM) operations. Incident resolution, system monitoring, and proactive maintenance to ensure 24/7 availability and integrity of core banking services. Responsibilities Provide Level Two support for FCUBS application modules, ensuring timely resolution of user issues and system incidents. Monitor, manage, and execute End-of-Day (EOD), End-of-Month (EOM), and End-of-Year (EOY) batch processes, ensuring successful completion and reporting of exceptions. Troubleshoot and resolve EOD aborts, batch failures, and interface errors (e.g. Payment, GL, CIF, Loans, Deposits, etc.). Collaborate with database administrators, system engineers, and vendor teams (Oracle) to analyze logs, fix defects, test and apply patches. Review and validate daily transaction postings, ensuring data accuracy and compliance with operational standards. Perform core banking configuration, parameterization, and deployment of approved changes. Support integration between FCUBS and other channels (Internet Banking, Mobile, USSD, Payment Switch, etc.). Document root-cause analyses, maintain standard operating procedures (SOPs), and generate performance reports. Participate in disaster recovery (DR) and system upgrade exercises. Ensure adherence to ITIL processes for incident, problem, and change management. Provide user training and post-implementation support as needed. Monitor service levels of core and related platforms; initiate activities to improve under-performing areas within the agreed SLA structure Key Skills & Competencies Background knowledge of Oracle FLEXCUBE (FCUBS) and core modules (CASA, Loans, TD, GL, ST, etc.), reconciliation will be an advantage Background knowledge of Oracle SQL or/and PLSQL for data extraction and issue diagnosis. Fast learner in a fast-paced setting. Excellent problem-solving, analytical, and communication skills. Willingness to learn and self-develop. Ability to work under pressure. Excellent team player. Educational & Professional Requirements Bachelor’s degree in computer science, Information Technology, or a related discipline. Oracle SQL, ITIL Foundation, or related certifications are an added advantage. Good knowledge of the Flexcube application will be an added advantage. Only shortlisted candidates will be contacted.

Responsibilities

Provide technical and functional support for the Oracle FLEXCUBE Universal Banking System, ensuring smooth execution of End-of-Day and End-of-Month operations. Troubleshoot incidents, monitor system performance, and collaborate with teams to maintain core banking services.