Core Operations Specialist at Visa

Zamboanga City, Zamboanga Peninsula, Philippines -

Full Time

Start Date

Immediate

Expiry Date

04 Jun, 26

Salary

0.0

Posted On

06 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Data Entry, Attention To Detail, Time Management, Communication, Collaboration, Problem Solving, Client Support, Payment Processing, KYC, Back-Office System, Banking Portals

Industry

IT Services and IT Consulting

Description

Company Description Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters — to you, to your community, and to the world. Progress starts with you. Job Description Our Core Operations department within Payment Operations is looking for committed individuals to support with the processing of incoming and outgoing funds and ensuring all clients receive the best possible service. You will be working with our Core Operations Teams, reporting into our Core Operations Team Leader. You will be based at our office in Pasay and working local hours of 8am - 5pm, Monday to Friday. What we expect of you, day to day: Processing high volume Client Payments in our in-house back-office system and third party banking portals Maintaining high accuracy and quality while inputting Client beneficiary information. Complete Know Your Customer (KYC) sender classifications on incoming funds and permitted country checks for our Collections and Receipts Flows Identify and escalate any operational issues impacting client payments, ensuring they are resolved as quickly as possible. Ensure all incoming funds and outgoing payments reach our clients as efficiently as possible with no delays. Develop and maintain adequate knowledge of internal systems/processes and a sound understanding of external payments networks. Handle your time optimally, completing all tasks within SLA Work as part of a global team, embodying our values of communication and collaboration. This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager. Qualifications Ability to follow processes provided during training Complete large volume data entry tasks with attention to detail and is able to work in a methodical manner The ability to complete tasks within agreed timeframes Ability to work in a fast paced environment with multiple tasks and workstreams Strong communication, numerate, organised, and hardworking Previous payments or operational processing experience in a banking or fintech environment would be welcomed but is not crucial Additional Information Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. Job Family Group: Client Support Services

Responsibilities

The role involves processing high volumes of client payments using in-house and third-party banking systems while maintaining high accuracy in data input and performing necessary compliance checks like KYC. Responsibilities also include identifying and escalating operational issues to ensure timely and efficient fund delivery to clients.