The Company
The Moorhouse Group specialises in the provision of Business Insurance Policies. We pride ourselves in being a leading provider throughout the business sector, of policies that may be standard or unique to commercial customer’s insurance needs, in addition to Commercial Vehicles. We are a highly technological Company moving forward with innovative systems in the Industry.
We are committed to creating a working environment where people can flourish and find the freedom to fulfil their potential. You’ll be joining a specialist company with a reputation for delivering a first-class service, offering a range of products to our valued customers, developing sales opportunities within the team.

PRINCIPLE ACCOUNTABILITIES

· Ensuring accuracy, efficiency and professionalism when dealing with both client and insurer and conducting high quality work in relation to; New Business, Renewals, Mid-term adjustments, Claims, Queries and Premium Finance Arrangements
· Ensuring all business activity fully complies with FCA regulation and company procedures as detailed in the Conduct Polices and Guides to Best Practice
· Always promoting exceptional customer care standards
· Developing and maintaining a professional working relationship with both insurance companies and clients, providing expert product advice and guidance
· Conducting full marketing exercises both for New & Existing Business across a wide range of commercial products
· Actively securing renewal business by re-broking existing business to ensure the client is presented with the most suitable and cost-effective cover
· Supporting our Account Executives with various duties where required

SKILLS AND ABILITIES

• Minimum 5 years experience as an Account Handler role within a commercial broker environment
• Strong working knowledge of commercial insurance products and the wider industry
• Experience of working to high standards of FCA compliance
• Experience of working in Advised Financial Services environment
• I.T. skills including use of an insurance IT system
• Strong organisational skills
• The ability to work to a high level of accuracy
• Exemplary customer service skills with the ability to build solid relationships with clients and insurers
• Regulatory and compliance awareness

As our Account Handler, you will be reporting into and supporting our Corporate Account Manager. Your primary function will be to take responsibility for the day-to-day management of our key accounts.