THE TEAM

Deliveroo for Work (DfW) is on a mission to deliver amazing experiences in the workplace and improve employee wellbeing. We bring the neighbourhood to your office, partnering with over 12,000 companies across Europe, Asia, and the Middle East, simplifying the way they fund food for their employees and clients. The growth opportunity within this region remains huge, with 2025 being a crucial year for the business. Find out more about DfW and the services we provide here: https://deliveroo.ae/for-work

REQUIREMENTS:

• 2+ years of account management experience, with a demonstrated track record of driving revenue growth through a consultative and data-driven approach.
• B2B experience preferred, ideally with experience using Salesforce and Google Sheets.
• Excellent verbal and written communication skills in English (additional languages are a bonus).
• Quick learner, team player, and thrives within a fast-paced startup environment.
• Bachelor’s degree preferred.

WHY DELIVEROO

Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.
We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, and looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.

THE ROLE:

This is a temporary backfill position for a fixed term of 4 months, sitting within our account management team in the Middle East. The primary focus will be managing and upselling a portfolio of SMB accounts and will suit a highly-organised and confident communicator, who enjoys building relationships with senior corporate stakeholders.

WHAT YOU’LL BE DOING:

• Driving incremental revenue for the business by upselling and cross-selling accounts.
• Setting up meetings and calls with corporate decision-makers to review their spend, while pitching new use-cases and promotional offers.
• Working closely with BDMs to execute seamless handovers with new clients.
• Re-engaging churned clients through customised campaigns and communications.
• Utilising tools like Salesforce, Google Sheets, and Looker, to track and report on portfolio performance, presenting to leadership on growth strategies and key outcomes.
• Accompanying senior AMs to client meetings and providing account support wherever required, such as creating customised client decks and quotations.
• Assisting with ad hoc tasks that fall within DfW’s scope, such as emailer campaigns, data analytics, and chasing overdue invoices.