JOB OVERVIEW

We are looking for a Corporate Account Co-ordinator to work with existing customer sites as the first point of contact, dealing with day to day enquiries, providing key reports to ensure KPIs are met and implementing short term objectives. Supporting the growth of sales alongside the Director of Corporate Accounts through driving customer compliance and smooth onboarding and management of new customers.
Hours to be worked Monday to Friday 8.30 -5pm with an hour for lunch. We are an equal opportunities employer, and we welcome applications from all suitably qualified persons.

PERSON SPECIFICATION

Understands the needs of both customers and the Company and clearly demonstrates this in their work.
Able to work as a team member, helping and supporting colleagues in delivering winning customer solutions.
Demonstrates resilience, self-motivation and a commitment to self-development, actively seeking positive feedback.
Contributes to the success of the Business.

SUMMARY OF THE ROLE

Supporting the Director of Corporate Accounts with the day-to-day management of the existing customer base. Also works alongside the Customer Support Department as a point of escalation for any customer issues/needs.

RESPONSIBILITIES

• Smooth running of existing customer bas
• Administration of customer activities and meeting action
• Development of existing customer
• Increase sales and market share
• Tender Support
• Onboarding of new sites/customers