About Zep Inc.
Zep Inc. is a leading manufacturer of cleaning solutions for businesses and consumers with operations across the U.S, Canada, and Europe. Our purpose is to make the planet cleaner, safer, and more productive. To fulfill our purpose, we focus on understanding and solving cleaning needs for consumers, as well as business customers across a variety of segments including transportation, industrial, institutional, and food & beverage. We also have a strong presence in the consumer-packaged goods (CPG) segment, where we develop products to help consumers and businesses maintain a clean and safe environment. Our products can be found online and at retail shelves at outlets like Home Depot, Amazon, Lowe’s, Ace Hardware, Grainger, HD Supply, Walmart, and many others. We market our products under well recognized and established brand names, such as Zep®, Enforcer®, Misty®, TimeMist®, TimeWick, and Country Vet®. Zep was founded in 1937 and is headquartered in Atlanta, GA. In 2021, Zep became the official cleaning partner of Atlanta United FC.
Job Description:
Summary:
The Corporate Account Manager position acts as a strategic liaison between the Corporate Account VPs and customers in support of the key corporate account customer programs in the Industrial Direct and Distribution businesses. This role supports customer account programs by ensuring alignment with terms of contracts to drive revenue growth. This position will report to the VP Sales Operations.
Job Description

Responsibilities will include, but are not limited to:

• Develop and implement a corporate account roll out process.
• Support the development and execution of corporate customer programs, including onboarding, engagement, marketing materials, and retention initiatives.
• Serve as the primary point of contact for the Corporate Account VPs and collaborate closely to support strategic corporate accounts.
• Coordinate cross-functionally with Sales, Product, and Support teams to ensure seamless service delivery and issue resolution.
• Provide KPI reporting as requested using SAP, Business Objects, or Salesforce
• Coordinate SAP data changes for customers, products, and pricing within Corporate Account programs, ensuring accuracy and alignment with business operations and customer requirements.
• Responsible for the ongoing standard work related to corporate customer programs.
• Complete special project assignments for the sales operation team as assigned.
• Other duties as required.

Competencies, Skills, Experience

The ideal candidate would have the following competencies, skills, and experience

• Solid project management and planning skills
• Strong data analysis/data interpretation skills
• Ability to present to and interact with sales management, customers, and other stakeholders
• Attention to detail, with business and category knowledge
• Strong computer skills including Outlook, Word, Excel, and PowerPoint. Office/Excel skills
• Experience with industry software, i.e., SAP, Business Objects, and Salesforce

Desired Attributes
The ideal candidate would have the capability to utilize effective communication and interpersonal skills when working with internal and external teammates and customers. The ideal candidate is a self-starter and can work both on a team and independently and manage a high-volume of workload. The candidate must be a problem-solver, have strong analytical and data skills, and the ability to learn new skills when taking on new responsibilities.

Qualifications:

• Bachelor’s degree in Business Administration, Operations Management, or related field
• Proven experience in a sales support role, or similar
• Strong analytical skills with the ability to translate data into actionable insights
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels
• Ability to thrive in a fast-paced, dynamic environment and drive results under tight deadlines

Our Values

At Zep, we have developed a set of values focused on bringing even greater cohesion to our workplace. As part of this plan, we introduced a values framework called S.P.E.E.D. to align with our purpose of making the planet cleaner, safer, and more productive.

• Stewardship: We continuously improve the safety of our people and products, and we protect the planet by innovating solutions to reduce our environmental impact.
• Passion for Problem Solving: We listen to our customers and actively work to find solutions for unique situations. We think creatively to innovate and seize opportunities that will drive growth and make all our customers’ and consumers’ lives better.
• Empowerment: We encourage and lead our people to be accountable by equipping them to make decisions and own the outcome
• Expertise: We create innovative solutions and partnerships that are relevant to service our communities and customers.
• Doing the Right Thing: We expect our people to understand ethical boundaries and be inclusive of other backgrounds, ideas, and perspectives. Demonstrating honesty, respect and integrity in all actions is always expected.

Zep Inc. is an organization that is committed to diversity within its workforce and encourages all interested candidates, including women, minorities, & former military personnel to apply. It is the policy of Zep Inc. that all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, age, disability or sexual orientation.
As an Equal Opportunity and Affirmative Action Employer, Zep Inc. provides full employment opportunities to all qualified persons without regard to race, creed, color, religion, gender, sexual orientation, national origin, age, disability, marital status, ancestry, or veteran status or any other distinction outlined in all applicable federal, state, and local laws

Responsibilities will include, but are not limited to:

• Develop and implement a corporate account roll out process.
• Support the development and execution of corporate customer programs, including onboarding, engagement, marketing materials, and retention initiatives.
• Serve as the primary point of contact for the Corporate Account VPs and collaborate closely to support strategic corporate accounts.
• Coordinate cross-functionally with Sales, Product, and Support teams to ensure seamless service delivery and issue resolution.
• Provide KPI reporting as requested using SAP, Business Objects, or Salesforce
• Coordinate SAP data changes for customers, products, and pricing within Corporate Account programs, ensuring accuracy and alignment with business operations and customer requirements.
• Responsible for the ongoing standard work related to corporate customer programs.
• Complete special project assignments for the sales operation team as assigned.
• Other duties as required

At Zep, we have developed a set of values focused on bringing even greater cohesion to our workplace. As part of this plan, we introduced a values framework called S.P.E.E.D. to align with our purpose of making the planet cleaner, safer, and more productive.

• Stewardship: We continuously improve the safety of our people and products, and we protect the planet by innovating solutions to reduce our environmental impact.
• Passion for Problem Solving: We listen to our customers and actively work to find solutions for unique situations. We think creatively to innovate and seize opportunities that will drive growth and make all our customers’ and consumers’ lives better.
• Empowerment: We encourage and lead our people to be accountable by equipping them to make decisions and own the outcome
• Expertise: We create innovative solutions and partnerships that are relevant to service our communities and customers.
• Doing the Right Thing: We expect our people to understand ethical boundaries and be inclusive of other backgrounds, ideas, and perspectives. Demonstrating honesty, respect and integrity in all actions is always expected