Team Commercial & Private Banking
Location Holborn Office
County Central London
Ref # 23458
Closing Date 04-Aug-2025
We have been awarded the “Most Loved Workplace”! At Metro Bank, people come first – our culture is all about bringing the best out in our colleagues, and making sure everyone feels valued, respected, seen and included. We strongly believe in a diverse and inclusive workplace and to find the very best person for the job, we always look across a wide range of diverse communities.

OUR PROMISE TO YOU…

• We will make sure that you are well-rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts!
• We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!).
• We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible.
  Important Footnote
  Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that ‘normal’ office hours aren’t always doable, and while we can’t accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren’t sure if you are 100% there yet… why not give it a whirl? Please note that sometimes we may close a job earlier for applications if we are inundated with amazing candidates.. Good luck!

As a Commercial Banking Manager, you are accountable for delivering the Metro Bank brand and Business model for Commercial Banking by maintaining and growing the Commercial book.

• Manage all aspects of Risk, Operational, Regulatory and Financial Crime
• Demonstrate ability to maximise the customer relationship whilst being compliant during customer interactions with awareness of Treating Customers Fairly (TCF)
• Manage, influence and build an internal network across Metro Bank to ensure a One Team approach for customers and colleagues
• Liaise, and develop relationships, with internal stakeholders to deliver required propositions and pricing requirements
• Ensure risk policies, reporting sets, are managed within risk appetites
• Make decisions to support Metro Bank’s business objectives whilst reinforcing the correct Metro Bank operational processes and ensuring we get things right the first time for the customer
• Knowledge of requirements of onboarding clients from a variety of jurisdictions
• Ability to generate new business and be an ambassador for the brand to external stakeholders

• Be aware of the capabilities of the Metro Bank Group and identify customer needs so that we can service, these needs within our capability, e.g., Asset Finance, Invoice Discounting, Bacstel, Credit Cards, Cash Management Solutions, FX needs, Borrowing requirements

  And… we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the ability to call out any concerns.