Corporate Catering Manager at Sifted
Sunnyvale, California, United States -
Full Time


Start Date

Immediate

Expiry Date

24 May, 26

Salary

80000.0

Posted On

23 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Client Relationship Management, Kitchen Operations, Logistics Improvement, Account Management, Client Marketing, Team Leadership, Hiring, Training, Performance Monitoring, Brand Representation, Operational Mindedness, Data Analysis, ServSafe Certification

Industry

Food and Beverage Services

Description
About the role Sifted is seeking a Community Manager to live and breathe the Sifted brand, be a champion for our clients, and act as the primary liaison between the culinary team and Sifted community. Our Community Manager is operationally oriented, takes a white-glove approach to account management, and is a natural leader who is known to inspire others into action. In this role, you will be responsible for energizing an efficient, personalized lunch service in a high-volume environment. Reporting directly to the City Manager, the role includes leading lunch service Monday-Friday, managing the host team, and serving as the primary contact for all clients. This position requires a reliable vehicle, valid driver's license and auto insurance. What you'll be doing Kitchen Operations Execute daily pack-out; oversee lunch and dinner delivery, set up and onsite experience across client community; maintain presence at kitchen daily; Partner with head chef regarding food production; act as primary liaison between culinary team and Sifted clients Improve logistics for operational team, in line with company priorities and team buy-in Account Management + Client Marketing Own the client relationship: act as main point of contact for clients, communicate directly with clients to resolve issues professionally and quickly Onboard new clients and serve as their initial host Own every aspect of service experience; take service + maintain on-site presence minimum of 2x/week Embody and elevate the Sifted brand with clients, in the community and internally with your team Plug into the local startup scene and create buzz for our lunch programs People Management + Leadership Hire host team, oversee host schedule Train and monitor performance of host team Schedule and conduct one-on-one’s with each host on a regular basis Build and foster strong relationship with host team; reinforce positive host culture Lead host team by example (ex: client communication, host communication, on-site conduct, brand-aligned set ups) Our ideal candidate Has 1+ years experience in the service industry Has 1+ years experience in a professional setting Is operationally minded : exhibits strong follow-through on tasks and progress; flexes between a granular attention to detail and big-picture thinking; balances decisiveness and patience in time-sensitive situations Is a natural leader : has filled a coaching, managing or leadership role; feels confident delegating when necessary; models a readiness to help, serve and support; is highly responsive and accessible Is analytical : can rapidly convert quantitative feedback into qualitative action; has basic proficiency in Microsoft Excel; can leverage data and technology to automate certain job functions Is brand-aware: can accurately represent and speak to a company’s brand Perks + benefits Compensation : starts between $70-80k per year + yearly bonus tied to goal achievement Company-sponsored health insurance plans, including 100% company-paid HDHP, as well as vision + dental opt-in Unlimited paid-time-off; 10 paid company holidays; paid winter break from Dec 24-Jan 1. Optional 401(k) program after six months of employment Monthly cell phone usage reimbursement Free lunch during meal service 100% mileage reimbursement Opportunities to take on larger roles within our organization + learn with a fast-growing start-up Eligibility : This position must maintain ServSafe Food Manager certification Work environment : This position is based in a commercial kitchen as well as in client offices Physical requirements : This position requires the ability to lift up to 50 lbs; this position requires sitting for up to 4 hours at a time
Responsibilities
The manager will be responsible for leading daily lunch service, overseeing the host team, and acting as the primary liaison between the culinary team and clients, while executing kitchen operations like pack-out and delivery oversight. Key duties also involve owning client relationships, onboarding new clients, and ensuring a high-quality service experience through regular on-site presence.
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