JOB DESCRIPTION:

The goal of Corporate and Public Affairs (CAPA) is to inspire and connect our customers, communities and colleagues through communications, conversations and advocacy to enrich lives, drive business outcomes, and enhance our brand.
We are hiring a talented and versatile corporate communications associate who understands how to tell compelling stories across earned, owned and paid channels. We are looking for an enthusiastic, entrepreneurial team player who is both organized and creative. The associate will be part of the corporate and public affairs team that supports the Bank’s Enterprise Human Resources function. The HR function plays a leading role in informing TD’s focus on inclusion and diversity, promoting our culture of care, developing colleague well-being and total rewards programs, as well as the recruitment of leading talent.

SKILLS FOR THE JOB

• You have strong writing and editing skills and proven experience creating content and driving engagement across various communications channels
• You understand how to communicate with different audiences, with experience planning content and managing timelines
• You are an energetic, organized, quick learner with the ability to multi-task and manage multiple projects
• You enjoy building strong relationships with key stakeholders
• You have a passion for digital content creation and online publishing
• Our ideal candidate would have 2+ years of experience in digital content creation/ journalism/ public relations
• Public relations agency experience is an asset
• Post-secondary education

WHO WE ARE:

TD is one of the world’s leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

• Write, research, edit and package Bank-wide Human Resources content for employee and external audiences, leveraging internal, online, and social channels
• Support the communications team through drafting speaking notes, articles and presentations, tracking project deliverables, managing translation and publishing online content on internal platforms for HR initiatives
• Design banners, images, videos and other digital collateral for newsletters, intranet articles and other communications. Gain proficiency with TD tools and systems.
• Manage enterprise HR communication content calendar, track team deliverables and support with executive updates
• Provide analytics and insights for team-owned communications channels (intranet, Viva Engage, etc.)
• Remain alert to new trends, tools and methods of communication, and provide recommendations to the team.
• Support various external communications activities including monitoring media coverage, as required, including occasional back-up for media monitoring team.
• Additional support to the broader Corporate Affairs team, as required.