POSITION SUMMARY

Reporting to the Office of the Chief, the Corporate Communications Coordinator is responsible for planning, developing, and implementing the Kingston Police communications strategy to promote initiatives, programs, and services; enhance partnerships and engagement with internal and external stakeholders; and strengthen brand reputation, while ensuring alignment with Kingston Police goals and strategic objectives.
Please note this position is a temporary 10-month pilot project with the Office of the Chief. The position will be reviewed upon completion. Salary is based upon a 40-hour work week, with a weekly schedule of 8-hour days, Monday to Friday. The position shall receive pay in lieu of benefits and vacation.

REQUIRED QUALIFICATIONS

• University Degree or College Diploma in Communications, Journalism, Marketing, Public Relations, or a related discipline.
• 3 to 5 years of experience performing duties related to the major responsibilities of the position, including:

o Demonstrated experience working with the media and managing social media channels/platforms.

• Flexibility to be available after hours when needed.

• Serves as a point of contact for the Kingston Police and provides advice and guidance regarding corporate communication, media, or social media-related practices, policies, or procedures.
• Plans, develops, and implements an internal and external communications strategy to promote Kingston Police initiatives, recruitment, programs, and services; enhance partnerships and engagement with stakeholders; and strengthen brand reputation.
• Develops, maintains and guards a brand management strategy that ensures the protection and promotion of the Kingston Police image in an appropriate, coordinated and consistent manner.
• Develops and delivers communications that align with accessibility standards, comply with relevant legislation, policies, and procedures, and promotes principles of diversity, equity, and inclusion.
• Identifies and seeks new and innovative communication opportunities to bolster the Kingston Police brand and reputation externally, while fostering pride internally.
• Develops and maintains action plans for communication during critical incidents and or crisis situations.
• Plans, executes, and/or participates in various events, such as recruitment and organizational promotional activities.
• Responds to media inquiries or requests, ensuring accurate and timely communication while maintaining integrity, and confidentiality.
• Oversees media relations, which involves:
  o Building and fostering positive and collaborative relationships with journalists, media outlets, and reporters.
  o Drafting media releases, advisories, and statements.
  o Collaborating with applicable Kingston Police members to gather information, review and approve media releases prior to distribution, and coordinate media appearances/interviews.
  o Preparing speaking notes, talking points, or key messages.
  o Distributing media content through appropriate communication channels and platforms.
  o Attending crime scenes, monitoring and controlling media access within designated boundaries approved by the Lead Investigator, and conducting or facilitating onsite media interviews.

o Organizing and coordinating press conferences, interviews, media scrums, briefings, or other media events.

• Monitors and tracks media coverage, public perception, and social media channels for emerging issues, misinformation, or reputational risks; brings identified concerns or issues to the attention of the Chief of Police; and collaborates to address any concerns or issues.
• Administers and maintains the corporate social media accounts, the organization’s website and the ‘Alertable’ application.
• Develops, maintains, and updates a content calendar to coordinate the timely and efficient distribution of communication materials.
• Tracks, collects, and analyzes data related to communications, media relations, social media engagement, content performance, public sentiment/perception, and brand reputation.
• Other duties as assigned.