ABOUT US

The Highfield Group is a global leader in regulated work-based learning qualifications, end-point assessment, training materials and e-learning. We were named Awarding Organisation of the Year 2018 by the Federation of Awarding Bodies (FAB).
Through our regulated examination board, Highfield Qualifications, we are one of the UK’s top Awarding Organisations and are actively involved in the development of the UK workforce and productivity, as well as contributing to government plans for 3 million apprenticeships.
We have developed over 300 separate qualifications covering a variety of industries from customer service, food safety, health and safety and licensing to high-speed rail, aviation, security, retail and logistics.
Additionally, we offer hundreds of publications and titles with over 2 million sales each year through our publisher, Highfield Products, and develop award-winning e-learning for some of the biggest businesses in the world via Highfield e-learning.

Day-to-day support for a portfolio of corporate clients. Duties to include, but not limited to, client relationship building, processing sales orders, upselling/cross selling, promoting new products and services, spend tracking and reporting. To deliver high levels of account management to corporate Centres delivering apprenticeship component and work based learning qualifications. Act as the main point of contact for the Centres promoting business development through first class customer service.

• To deliver high levels of account management to corporate Centres delivering apprenticeship component and work based learning qualifications. Act as the main point of contact for the Centres promoting business development through first class customer service
• Adhere to all internal processes and procedures required to deliver business services
• To ensure reports meet the required standard and are delivered within an agreed timescale
• To engage with Corporate Centres to maintain the highest levels of customer service and support
• To promote Highfield values with emphasis on Integrity and Customer Service
• Offer an end to end service that meets the needs of all clients
• Working with all members within HABC to ensure all regulatory requirements are fulfilled and HABC is recognised as a best practice Awarding Organisation by Centres and regulators alike.
• Generating new business through existing Centres by cross-selling and up-selling where appropriate.
• To undertake support visits to customers when required, including but not limited to, website training, service level reviews, keeping in touch meetings and attendance at quality support visits.
• Process sales orders accurately and efficiently.
• Attendance at HABC CPD events, internal and external training sessions when required.
• To fully understand the needs of your corporate centres.

We are looking for somebody who has the ability to work under pressure and on their own initiative, has experience of working to targets and has great written and oral communication skills.
To see more information, please visit our website at https://www.highfieldqualifications.com/about-us/join-the-team
We are a fast-moving organisation and may close the vacancy early if we find the right candidate.
Job Types: Full-time, Permanent
Pay: £25,500.80 per year

Benefits:

• Casual dress
• Company pension
• Cycle to work scheme
• Discounted or free food
• On-site gym
• Referral programme
• Sick pay

Work Location: In perso