Corporate Front of House & Hospitality Manager at BaxterStorey

City of Edinburgh, Scotland, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

01 Feb, 26

Salary

34000.0

Posted On

03 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Hospitality Management, Team Leadership, Communication, IT Troubleshooting, Meeting Room Setup, Manual Handling, Motivation, Relationship Building, Diversity Awareness

Industry

Food and Beverage Services

Description

Company Description Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging! Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers. Job Description Portico have begun the search for a Hospitality Manager to oversee our small team based within a client floor operation in Edinburgh. The friendly welcome from our reception and hospitality operations team establishes the first impressions guests and visitors have of our client’s business, along with the service they receive whilst in the office. So, the remit of this varied Hospitality Manager position will include overseeing the reception, meeting room setup, and IT troubleshooting services on site. As well as having a huge impact on the success of the onsite hospitality and catering services in both the front and back of house. The Hospitality Manager will oversee the service in all areas, ensuring that the team are motivated to deliver a consistently great service, encouraging their development and ensure that they have a productive and friendly working environment. It is also extremely important that the successful candidate can communicate effectively with people at all levels, building strong working relationships with their colleagues, clients and other service partners. They must also maintain consistent and effective collaboration with the teams based in the firms Bristol and London offices. Hours: 40 hours per week, shifts between 7am and 7pm Salary: £34,000 Qualifications It is essential that the successful Hospitality Manager has previous experience of customer services, preferably within a high end corporate or hotel environment at a supervisory level. They will be outgoing and friendly with a passion for customer services. They will also maintain a professional appearance and possess the ability to communicate clearly face to face and over the telephone. . The successful candidate should be comfortable with manual handling, as the role will involve moving furniture and partitions around in the setup of the rooms for all styles. Additional Information What's in it for you? Excellent holiday allowance Pension contributions, Life insurance Enhanced annual leave Recommend a Friend Bonus Scheme Thank you voucher scheme. 24-hour personal helpline for employees, providing counselling & information services. Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more. Our Training Academy provides excellent training and development opportunities for our people.

Responsibilities

The Hospitality Manager will oversee the reception and hospitality operations, ensuring a friendly welcome and excellent service for guests. They will also manage the setup of meeting rooms and IT troubleshooting, while motivating their team to deliver consistent service.