Corporate Front Office Coordinator at PACIFIC CATARACT & LASER INSTITUTE

Chehalis, Washington, United States -

Full Time

Start Date

Immediate

Expiry Date

25 Mar, 26

Salary

29.47

Posted On

25 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Excellent Communication Skills, Legible Handwriting, Good Organizational Skills, Excellent Keyboarding Skills, Working Computer Knowledge, Microsoft Word, Microsoft Excel

Industry

Hospitals and Health Care

Description

Job Details Job Location: CORP - Chehalis, WA 98532 Salary Range: $27.94 - $29.47 Hourly Travel Percentage: Up to 25% POSITION OBJECTIVE: Assure that the PCLI philosophy of quality and caring treatment of patients and staff is maintained in all activities that relate to the front office. Coordinate and provide ongoing training and development of front office staff at all sites. Create and maintain a policies and procedures manual as well as a training manual to be used by the various front office positions. STATUS: Full-Time Hourly ORGANIZATION: Reports to Corporate Systems Director RESPONSIBILITIES: Provide guidance to front office staff to equip them with the knowledge and skills necessary to ensure a positive experience for our patients. Responsibilities include but are not limited to: 1. Work closely with Site Managers, Systems Director, as well as other department directors and team leaders. 2. Be certain that the front office meets the needs of all Site and Corporate departments. 3. Fine-tune and/or implement front-office procedures to promote consistency throughout all sites. Understand general front-office processes including: front desk practices, patient scheduling and counseling, phone answering technique, transcription and medical records including chart prep. Be knowledgeable in insurance eligibility, billing, preauthorization/referrals, and cash payment agreements. Fill one of these positions regularly. 4. Work in any front office position as needed either on location or remotely depending on need. 5. Be knowledgeable in NextGen from both the front office perspective as well as from that of Patient Finance and clinical staff. Have an understanding of the doctors grids and how they relate to patient schedules. Be familiar with creating templates and assure that patient information is correctly captured and recorded in the NextGen database. SCHEDULE: Monday Thursday 8:00 a.m.-5:00 p.m. Friday 8:00 a.m.-1:00 p.m. * Position includes periodic travel to all of the sites. Flexible hours are necessary to travel to remote sites, including occasionally overnight. Must be comfortable flying often in small planes. Goal will be to visit each site once a year. * Chehalis will be the home base. SKILLS REQUIRED: Excellent communication skills, both written and spoken Legible handwriting Good organizational skills Excellent keyboarding skills and working computer knowledge of Microsoft Word and Excel PHYSICAL ABILITIES: Ability to travel to other sites in vans and small planes Acute hearing for telephones Good visual acuity for driving and using computer monitors. Good hand-eye coordination for telephones and keyboards Good mobility (must be able to climb stairs) Lift up to 35 pounds Reach and stoop Able to sit for extended periods of time Qualifications

Responsibilities

The Corporate Front Office Coordinator will provide guidance to front office staff to ensure a positive experience for patients and will coordinate training and development across all sites. Responsibilities include fine-tuning front-office procedures and understanding general front-office processes.