Corporate IT A/V Collaboration Engineer at Ripple

San Francisco, California, United States -

Full Time

Start Date

Immediate

Expiry Date

09 Mar, 26

Salary

2.0

Posted On

09 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

A/V Systems Experience, Interpersonal Skills, Zoom Administration, Conference Room A/V Hardware, Project Management Tools, Site Surveys, A/V Solutions Installation, Mac Proficiency, Windows Proficiency, SaaS Systems, Troubleshooting Methodology, Cloud-Based Videoconferencing, VoIP, Event Support, Documentation Development, Training Development

Industry

technology;Information and Internet

Description

At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value. THE WORK: Are you passionate about improving collaboration and driving efficiency through groundbreaking audiovisual technology? Ripple has an opening for you as an A/V Collaboration Engineer! As an A/V Collaboration Engineer at Ripple, you will play a vital role in crafting the way our employees collaborate and communicate across different locations. From crafting and implementing innovative audiovisual solutions to solving and maintaining existing systems, you'll be the driving force behind crafting immersive and flawless meeting experiences. With your passion for groundbreaking technology, you'll work alongside dedicated professionals, using your technical expertise to optimize collaboration tools and systems. Join us in our San Francisco office, working with the Manager, A/V, and be part of a team that enables efficiency and empowers employees to reach new heights of success! WHAT YOU’LL DO: Be a service owner and system administrator for A/V systems, including cloud-based videoconferencing, physical A/V equipment, and VoIP Act as a domain expert (SME) in all things A/V Event Support Provide front-line A/V and videoconferencing support to employees, both in person at our London office and remotely to employees worldwide Run and support live internal company events, including on-site events in the London office as well as fully virtual events Participate with Workplace and Communications team on planning for upcoming events Develop the next-generation video conference solutions sought at improving the quality of our service offerings, especially in a hybrid work environment Diligently supervise and manage A/V requests and projects in an online system Develop documentation, training, and other informative materials Participate in a 24/7 on-call rotation WHAT YOU'LL BRING: 3+ years relevant A/V systems experience Outstanding interpersonal skills to ensure deadlines are never missed and tasks are never forgotten Strong experience with the use, support, and administration of Zoom, including Zoom Rooms, Zoom Webinar, and Zoom Phone Strong experience with conference room A/V hardware, including Zoom Room appliances, Crestron, and scheduler iPads Experience with using a project management tool and ticketing system such as Jira, Confluence, Freshservice, to keep track of projects and tasks Experience conducting site surveys, crafting and installing A/V solutions. Sophisticated AV design experience is desired Proficiency using Macs, Windows, and common SaaS systems such as Google Workspace, Slack, and Okta. Can solve any A/V issue without assistance by applying troubleshooting methodology on unfamiliar systems On-site work 5 days a week in our San Francisco office will be vital On-call rotation will be vital For positions that will be based in CA, the annual salary range for this position is below. Actual salaries may vary based on numerous factors including, among other things, an individual applicant’s experience and qualifications for the position. This range does not include equity or additional compensation, such as bonuses or commissions. CA Annual Base Salary Range $1—$2 USD WHO WE ARE: Do Your Best Work The opportunity to build in a fast-paced start-up environment with experienced industry leaders A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning. Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team. In-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in. Bi-weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team We come together for moments that matter which include team offsites, team bonding activities, happy hours and more! Take Control of Your Finances Competitive salary, bonuses, and equity Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support Employee giving match Mobile phone stipend Take Care of Yourself R&R days so you can rest and recharge Generous wellness reimbursement and weekly onsite & virtual programming Generous vacation policy - work with your manager to take time off when you need it Industry-leading parental leave policies. Family planning benefits. Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events Benefits listed above are for full-time employees. Ripple is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance. Please find our UK/EU Applicant Privacy Notice and our California Applicant Privacy Notice for reference.

Responsibilities

As an A/V Collaboration Engineer, you will be responsible for managing A/V systems and providing support for videoconferencing and live events. You will also develop innovative audiovisual solutions to enhance collaboration across the company.