Halcyon Days Consulting (HDC) is a veteran owned small business with combined experience in and out of uniform. The HDC team is composed of subject matter experts who specialize in software development, data management and analysis for the DOD, IC, and other government and commercial partners.

DESCRIPTION:

This is a full-time position and work is performed at a customer location. The Corporate IT Specialist will be the single point of contact for all corporate IT needs in a growing team of 30-50 employees. Your mission: keep people productive, data secure, and asses fully accounted for - from the moment a new hire signs their offer to the day equipment is sustainably retired.

REQUIRED SKILLS/QUALIFICATIONS:

• 3+ years managing corporate IT for SMBs or startup environments.
• Hands-on expertise with modern endpoint management (Intune, Maas 360, or equivalent).
• Proficiency in Microsoft 365 or Google Workspace administration.
• Strong understanding of network fundamentals (DHCP, DNS, Wi-Fi, VPN).
• Experience scripting with PowerShell, Bash, or Python to automate routine tasks.
• Excellent organizational skills; ability to juggle procurement, support tickets, and projects concurrently.
• Customer-service mindset with clear, concise communication.

• Procurement & Lifecycle: Evaluate, quote, and purchase laptops, mobile devices, peripherals, and SaaS licenses. Track warranties and refresh cycles; coordinate RMA / returns.
• Onboarding & Offboarding: Provision and deprovision accounts (Microsoft 365, Google Workspace, SaaS apps, SSO), ensuring least-privilege access and complete revocation on departure.
• Inventory & Storage: Maintain an accurate hardware/software CMDB. Organize secure storage for spares and returned devices; run quarterly audits.
• Endpoint Management & Patching: Administer MDM/EMM (e.g., Intune, Maas 360,). Enforce OS and application patch cadence; validate compliance reports.
• User Support: Deliver Tier-1/2 deskside and remote support, escalating vendors when required. Develop self-help knowledge base articles.
• Security & Policy: Implement MFA, disk encryption, and device compliance policies. Participate in annual risk assessments and incident response tabletop exercises.
• Process Improvement: Automate rote tasks with scripts or low-code tools; document SOPs; measure and report on SLAs/KPIs.

Desired certification:

• Exposure to Azure AD (Entra ID) conditional access and SSO integrations.
• Experience overseeing IT for partially remote/hybrid teams.

Halcyon Days Consulting, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, pregnancy, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training