• Role: Corporate Mobile Receptionist
• Location: Various locations throughout London and the M25 (including the West End, the City, Canary Wharf, and Greater London)
• Contract type: Full-time, Permanent
• Hours: 40 per week (Monday-Friday, with a shift rota between 7 AM and 9 PM; flexibility required based on business needs). Opportunities for overtime and weekend work available upon request and based on business availability
  We seek a dynamic and adaptable individual who loves customer service and thrives in a team environment. Our Network Team plays a crucial role in supporting over 100 locations, stepping in during operational absences, such as vacations and training sessions.
  This position is perfect for receptionists who seek diversity and excitement in their work. You will gain exposure to various operations and teams, and we will provide comprehensive training on systems and procedures before assigning you to a site.
  While the role can be challenging, you will be part of an inclusive, innovative business that values teamwork.

ABOUT US

Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards.
We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.
Find out more about us and our values at www.rapportservice.com.
Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience

• Fulfilling multiple roles across the Rapport portfolio (e.g., receptionist, concierge, lobby host, helpdesk)
• Addressing guest requests promptly and courteously, ensuring all needs are met efficiently
• Professionally managing all incoming and outgoing calls
• Collaborating with other departments and service providers to create a unified approach to guest satisfaction
• Remaining flexible and adaptable in response to changing duties and potential shift or location adjustments