Corporate - People and Culture Senior Manager at WINDSOR CAPITAL GROUP

Santa Monica, California, United States -

Full Time

Start Date

Immediate

Expiry Date

20 Jul, 26

Salary

95000.0

Posted On

21 Apr, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Employee Relations, HRIS Strategy, Strategic Planning, Policy Development, Organizational Design, Data Analysis, Reporting Architecture, Conflict Resolution, Employment Law, Succession Planning, Vendor Management, Leadership, Project Management, Compensation Analysis, Talent Review, Communication

Industry

Hospitality

Description

Description Position Overview Windsor Hospitality is seeking a dynamic and results-driven Corporate People and Culture Senior Manager. Based in our Santa Monica corporate office, the Senior Manager, People & Culture serves as the strategic right hand to the VP of People & Culture, providing leadership across a portfolio of 9 hotel properties. This role is responsible for field escalation support, employee relations oversight, HRIS strategy and system management, and driving operational efficiency across the People & Culture function. The Senior Manager partners directly with the VP to ideate solutions, improve processes, and execute strategic initiatives that support Windsor Hospitality’s people-first culture. Essential Functions Serve as the primary escalation point for complex employee relations matters across the hotel portfolio, including investigations, corrective actions, and GM-level coaching. Partner with the VP to develop and execute strategic People & Culture initiatives including process improvement, policy development, and organizational design. Own the HRIS platform strategy, configuration, reporting architecture, and data integrity across all properties. Provide direct support to field People & Culture Managers and Partners on ER best practices, compliance questions, and tactical HR challenges. Lead cross-functional projects as assigned by the VP, including compensation analysis, engagement survey execution, and talent review processes. Develop and maintain reporting dashboards for headcount, turnover, compliance, and other key people metrics for executive leadership. Partner with the VP on succession planning and career pathing strategy for key roles across the portfolio. Oversee vendor relationships related to HRIS, background checks, and other People & Culture technology platforms. Represent the People & Culture function in cross-departmental meetings and initiatives as a proxy for the VP when needed. Provide guidance and oversight to the People team on day-to-day operational execution. Competencies Strategic Thinking: Connects day-to-day HR work to broader business objectives and anticipates organizational needs. Employee Relations Acumen: Navigates complex, sensitive situations with sound judgment, discretion, and confidence. Execution Orientation: Translates strategy into action and delivers results consistently. Influence Without Authority: Earns trust with GMs and operators and can hold difficult conversations with senior leaders. Systems Thinking: Understands how HRIS, data, and process architecture connect to drive operational efficiency. Requirements Qualifications Bachelor’s degree in Human Resources, Business Administration, or related field required. Minimum 5–7 years of progressive HR experience, including at least 2 years in a senior generalist or HR manager role. Multi-property or multi-site HR experience strongly preferred; hospitality industry experience a plus. Demonstrated expertise in employee relations, investigations, and conflict resolution. Strong working knowledge of California and multi-state employment law. Experience with HRIS platform (Paylocity a plus) (configuration, reporting, workflow design); specific platform experience will vary. Bilingual in Spanish highly preferred. Physical Requirements & Work Environment This is a corporate role based in Santa Monica, CA. Occasional travel to hotel properties across the portfolio (up to 15–20%) is expected. Standard office environment; ability to sit for extended periods and use computer equipment.

Responsibilities

The Senior Manager serves as the strategic partner to the VP of People & Culture, overseeing employee relations, HRIS strategy, and operational efficiency across nine hotel properties. They are responsible for leading strategic initiatives, managing vendor relationships, and providing guidance to field HR teams.