We are looking for a Corporate Receptionist to join our team at one of Rapport’s most prestigious contracts in Birmingham. The client is one of the Big Four leading audit and accounting firms, and you will play a crucial role in delivering award winning service to our clients and their guests, offering a one-stop-shop service from reservation through to client journey experience.
The successful candidate will hold the job title of Client Support Services Ambassador.
Type of contract: Part-time, Permanent
Hours: 21 per week (Shift rota basis between 8 AM and 5 PM. Hours can vary depending on business needs)
Days: Tuesday-Thursday, with availability to cover Mondays and Fridays upon request
Travel: Primarily based in Birmingham, with coverage at other locations as per business needs. Travel, accommodation, and dinner are provided if required to work outside the main site.

ABOUT US

Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards.
We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.
Find out more about us and our values at www.rapportservice.com.
Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience

• Greet and welcome all visitors professionally and courteously.
• Direct visitors to the appropriate meeting rooms or offices.
• Manage visitor registration and sign-in procedures.
• Schedule, coordinate, and check meeting rooms and conference facilities.
• Provide AV support where and when required.
• Perform admin duties and other ad-hoc requests.