WOULD YOU LIKE TO JOIN OUR FAST-GROWING FRIENDLY TEAM, TO USE YOUR OUTSTANDING CUSTOMER SERVICE SKILLS IN PROVIDING EXCEPTIONAL CORPORATE RECEPTION SERVICES?

If you are committed to delivering a high level of performance Reception UK would love to hear from you. Reception UK is an established reception and concierge service, and our people believe first impressions count and we take great pride in being known for our attention to details and service excellence. Our vision is to create a reception/concierge service that’s unique, bespoke and tailored to our clients’ requirements with a focus on superb customer service.
One of our prestigious buildings in Victoria, London, requires an exceptional Corporate Receptionist. You would be expected to be able to work independently and take charge of any building issues, with the long-term scope of progressing into more building management duties. Presenting and providing the best-in-class customer service and front of house management skills. Professionalism is key!

INDIVIDUAL REQUIREMENTS:

• Experience as a receptionist or in customer service
• Experience within a corporate environment
• Professional presented, self-confident and smartly dressed at all times.
• Good health and safety knowledge
• Understands the importance of, and has great, attention to detail.
• Good intermediate computer literacy
• Good oral and written English with the ability to communicate at all levels.
• Able to remain calm and effectively manage and respond to difficult people or situations.
• Desire to learn more about how a building runs and a passion for development, as this role will eventually take on more building management duties.

• Carry out regular patrols of the building to check for any problems, and report any faults to the relevant personnel.
• Manage the fire alarm panel and other control panels in the building.
• Ensure cleaning standards are maintained and report any cleaning issues to the client.
• Ensure that all visitors are greeted with excellent customer service and visitor procedures are followed at all times.
• Ensure the health and safety of the building is maintained.
• Ensure meter readings are taken on a monthly basis.
• Manage and distribute post upon receipt.
• Log maintenance jobs for necessary works to be completed.
• Ensure site manuals and procedures are regularly checked and updated.
• Directing all visitors to correct floors.
• Ensure the reception desk runs effectively.
• Actions and responds to email instructions.