EQUALITY, DIVERSITY, AND INCLUSION

We put equality, diversity, and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they can contribute.

We’re seeking an enthusiastic and customer-focused Corporate Receptionist to join our Cardiff office. In this crucial role, you’ll be the first point of contact for visitors, delivering exceptional customer service while supporting our Facilities team and Office Manager.
As a Corporate Receptionist, also known as an Office Coordinator, you’ll play a key role in maintaining office security and creating a welcoming environment. You’ll manage building access, oversee visitor check-ins, answer incoming calls and help maintain a safe, efficient, and well-organised workplace for all employees and visitors.
This role is fully office-based and is part time Monday to Wednesday, 7.5 hours per day.

Reporting directly to the Office Manager, your responsibilities will include but not limited to:

• Greet visitors with a warm, professional demeanour, manage sign-in/check-in processes, and handle general inquiries with efficiency
• Conduct local office inductions and communicating emergency procedures, first aid, etc
• Ensure common areas are functional, well-maintained, and clean
• Report maintenance and cleaning issues to the Facilities Team
• Assist with the Smart Hands process for IT asset management
• Serve as the appointed first aider and emergency warden
• Order office and cleaning supplies
• Assist hosts with meeting room requirements
• Coordinate events (depending on the office)