We are looking for a Corporate Receptionist to join our Rapport team, based in one of our client sites in London Victoria. Responsible for the ground floor reception, you will be the first point of contact for all guests entering the building, conducting visitor check-in, administration, and lobby hosting.
The client is one of the Europe’s largest property companies that builds and invests in buildings, spaces, and partnerships to create sustainable places, connect communities, and realise potential. As a Receptionist, you will play a crucial role in providing the highest level of service and care to the client, its customers, guests and service partners in line with service level agreements and set policies and procedures.
Type of contract: Full-time, Permanent
Hours: 40 per week (Monday-Friday; shift rota basis between 7:30 AM and 5:30 PM)

ABOUT US

Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards.
We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.
Find out more about us and our values at www.rapportservice.com.
Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience

• Delivering excellent guest service and welcome, ensuring all guests are acknowledged in a professional manner in line with brand standards
• Maintaining the necessary awareness of building facilities to advise and direct guests appropriately
• Ensuring that all attendees are pre-registered and that bookings without names are reconfirmed on the day
• Proactively dealing with enquiries and requests in person, via the telephone or email, in a timely and professional manner
• Supporting different buildings, depending on the demand of the operation
• Delivering excellent guest service and welcome, ensuring all guests are acknowledged in a professional manner in line with brand standards
• Maintaining the necessary awareness of building facilities to advise and direct guests appropriately
• Ensuring that all attendees are pre-registered and that bookings without names are reconfirmed on the day
• Proactively dealing with enquiries and requests in person, via the telephone or email, in a timely and professional manner