At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One.
As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.

WHAT IS THE PURPOSE OF THIS ROLE?

Being for proactive support and service to an assigned portfolio of small to medium-sized Elavon clients via telephone or email

2. COMPETENCIES FOR YOUR ROLE - HOW ARE YOU EXPECTED TO BEHAVE?

1. Drive for Results
   Hold self and others accountable to consistently achieve meaningful results.
2. Collaboration
   Build partnerships and promote a culture of teamwork to drive one U.S. Bank
3. Agility & Innovation
   Ability to move and learn quickly to support a fast paced team and business.
4. Inclusion
   Build a culture of equity and inclusion in which diverse ideas, talent and perspectives are welcomed and encouraged.
   
   
   
5. Risk Management
   
   Appropriately identify and manage risks, in compliance with applicable laws, rules and regulations, and with Company Policy.

• Ethics and Trust
  
  Maintain high ethical standards; gain the confidence and trust of others through honesty, integrity and authenticity.

3. TECHNICAL COMPETENCIES FOR YOUR ROLE - WHAT ARE YOU EXPECTED TO KNOW? (SOFTWARE, PROGRAMS, SKILLS)

• Demonstrable over-achievement against target experience in a direct sales technology based business-to-business marketplace in a role that is primarily focused on new business acquisition. Specialist knowledge of the Acquiring market is desirable.
• Well-developed understanding of the skills involved in opening and closing a sale in the SME market. A structure that is underpinned by a recognised sales methodology is desirable.
• Direct experience of following a competency based framework model to develop sales practices.
• Proven ability to develop and maintain an effective network of contacts and build relationships at all levels of Elavon, partner and externally.
• Experience and success in selling technology solutions would be beneficial
• Broad commercial and financial acumen and awareness of issues involved in negotiating contracts and has ability to negotiate logically and constructively.
• An influential and highly effective communicator (verbal/non-verbal/written).
• A team player able to work and support colleagues across a multinational organisation
  A willingness to accept change and the ability to maintain effectiveness in a changing environment with ability to “see the bigger picture”.

ACCORDINGLY, EFS MUST BE SATISFIED ON REASONABLE GROUNDS THAT THE ROLE HOLDER COMPLIES AT ALL TIMES WITH THE FITNESS AND PROBITY/PROPRIETY STANDARDS. APPLICANTS AGREE TO PERMIT EFS (OR ITS AGENTS) TO CONDUCT SUCH DUE DILIGENCE AS IT DEEMS NECESSARY TO SATISFY ITSELF ON REASONABLE GROUNDS THAT YOU COMPLY WITH THE FITNESS AND PROBITY/PROPRIETY STANDARDS AND THAT YOU WILL PROVIDE EFS WITH ALL INFORMATION AND/OR DOCUMENTATION RELATING TO YOUR QUALIFICATIONS, EXPERIENCE, EMPLOYMENT HISTORY, FINANCIAL SOUNDNESS AND OTHER INTERESTS THAT EFS REQUESTS FOR THAT PURPOSE.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Benefits:
We offer an exciting, fast-paced and diverse working environment with employees of many different nationalities. We provide benefits to help you protect your health and financial security; and give you peace of mind. We also invest in your career growth with development resources that give you the opportunity to stretch and shine