Corporate Services Administrator at Satellite Office

Pasig, Metro Manila, Philippines -

Full Time

Start Date

Immediate

Expiry Date

22 Feb, 26

Salary

0.0

Posted On

24 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Organisational Skills, Attention To Detail, Written Communication, Verbal Communication, Problem Solving, Risk Management, CRM Experience, CMS Experience, Project Management, Interpersonal Skills, Teamwork, Governance Support, Payroll Processes, Inclusive Practices, Technology Proficiency, Stakeholder Engagement

Industry

Outsourcing and Offshoring Consulting

Description

Role Purpose The Corporate Services Administrators play a pivotal role in supporting the administrative, operational and communication functions across all areas of the organisation. Working within an offshore service centre model, the role ensures high-quality, inclusive, and timely support for internal teams, members, and external stakeholders. Each Administrator will work across the core pillars within Bus Stop Films - Programs, Employment and Production to provide high-quality administration and customer support for our participants, core staff and stakeholders. Administrative responsibilities may include corporate operations, rostering support, program scheduling, CRM management and participant communications — ensuring seamless processes seven days a week. Key Responsibilities Organisational Administration ● Provide day-to-day administrative support across all departments including Employment and Production, Programs, Events, Fundraising and Sponsorship, and Operations. ● Manage central inboxes and phone lines, ensuring enquiries are addressed, triaged or escalated promptly. ● Prepare correspondence, reports, meeting papers, and digital filing for all team meetings. ● Support travel bookings, stationery and merchandise management for all applicable staff. ● Assist in procurement, stock management, and merchandise order fulfilment coordinating the postage of items via the Sponsorship, Events and Fundraising team. ● Support CEO, COO and CFO with diary and meeting management including ensuring appropriate breaks, meeting preparation and context for the executive team. ● Coordinate internal and external communication for major reports and events (Annual Report, strategic plans, etc) with the Sponsorship, Events and Fundraising team. Data, Systems & Reporting ● Maintain data integrity across CRM, CMS, and project management systems. ● Extract data and compile reports for executive, program, employment and production metrics. ● Lead or assist with system migrations and efficiency improvements. ● Support payroll and rostering data entry for workshop and employment teams. ● Ensure that all data is entered into the CRM system and linked correctly. ● Ensure that all appropriate paperwork and processes are followed. Candidate, Participant & Community Support ● Act as a first point of contact for candidates, participants, workshop leaders and support workers. ● Provide administrative support to employment and program teams for onboarding, applications, and communications. ● Coordinate drop-in sessions, workshops, and online events as required. ● Ensure information shared with candidates and participants is accessible and inclusive. ● Process and manage NDIS quotes and progress reporting inquiries Rostering & Program Logistics ● Manage weekend and weekday rostering systems in liaison with Support staff. ● Maintain attendance rolls, absentee form submissions, support worker rosters, and communication channels (e.g., WhatsApp groups). ● Identify regular absences or engagement issues and escalate where appropriate. ● Complete accurate payroll and timesheet reconciliation for workshops and programs. Technology & Equipment Management ● Manage office and technology assets, ensuring accurate registers. ● Support onboarding of new staff and liaise with the appropriate manager to provide access to systems and software. ● Liaise with the COO for troubleshooting, security access, and system improvements. Communications & Engagement ● Support creation of accessible templates for candidate and participant communication. ● Manage newsletters, social updates, and noticeboards in partnership with Sponsorship, Events and Fundraising team alongside Employment. ● Ensure consistent brand tone and accessibility in all correspondence. General ● Participate in staff meetings and complete appropriate notes, follow ups and action any outcomes. ● Maintain confidentiality and uphold organisational values in all interactions. ● Support other team members and projects as required. Skills, Knowledge & Attributes ● Minimum 2 years’ experience in administration, communications, or member support. ● Excellent organisational skills and attention to detail. ● Strong written and verbal communication, including ability to adapt for different audiences. ● Problem-solving and risk management experience - ability to think through the best approach and implement solutions in real time. ● Demonstrated experience using CRM, CMS, and project management software. ● Proactive, flexible, and comfortable working autonomously in remote settings. ● Strong interpersonal and teamwork skills, with respect for inclusive practices. ● Experience supporting governance, board administration, or payroll processes desirable. ● Knowledge of the disability, education, or arts sector advantageous. Selection Criteria ● Qualifications: Certificate or Diploma in Business Administration or related field (desirable). ● Administrative Expertise: Proven experience in broad organisational administration and digital systems. ● Communication Skills: Demonstrated ability to produce professional and inclusive correspondence. ● Customer/Member Service: Strong stakeholder engagement and problem-solving skills. ● Attention to Detail: Ability to manage multiple priorities with accuracy. ● Remote & Flexible Work: Proven capacity to deliver outcomes across variable shifts and time zones. ● Technology Proficiency: Comfortable using Google Workspace, Microsoft Office, CRM, and virtual meeting tools. ● Team Collaboration: Ability to work harmoniously with colleagues across diverse teams and roles

Responsibilities

The Corporate Services Administrator provides administrative support across various departments, ensuring high-quality service for internal teams and external stakeholders. Responsibilities include managing communications, data integrity, and program logistics to facilitate seamless operations.