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Corporate Services Officer at British Council

Kyiv, , Ukraine -

Full Time

Start Date

Immediate

Expiry Date

26 Jan, 26

Salary

0.0

Posted On

28 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Management, Operations, Salesforce, CRM, Fluent Language Skills, English Proficiency, SAP, Financial Software, Sales Experience

Industry

Non-profit Organizations

Description

Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. Working closely with the Customer Management team, you will support the registration and onboarding of corporate clients, manage class list changes, and ensure that any concerns raised by clients are addressed promptly to improve the overall customer experience. Minimum / Essential: 3+ years of customer management experience and operations Familiarity with Salesforce or use of similar CRM Local language (within the Black Sea and Wider Europe cluster) at fluent level for speaking and writing. English level at minimum of C1 level speaking and writing. Desirable Proficient user of SAP or equivalent financial software Sales related experience in large sectors (e.g. financial services, media, pharmaceuticals tourism etc) Important information:

Responsibilities

Support the registration and onboarding of corporate clients and manage class list changes. Address client concerns promptly to enhance the overall customer experience.