GENERAL DESCRIPTION:

The Data Product Manager is responsible for the management and development of data products, within one or more domains, that serve as critical data sources for analysts and data scientists throughout the organization. This role utilizes both technical expertise and strong understanding of the business to drive execution of the data product lifecycle, from initial scoping and design through to delivery, ensuring that data products meet the defined use case needs and are in alignment with the Credit Union’s overall strategy, adhere to data governance standards, and integrate optimally into the organization’s broader data architecture within the data platform. The Data Product Manager has strong project management and communication skills, with experience in data and cross-functional collaboration across technical and non-technical teams and stakeholders.

PHYSICAL SKILLS, ABILITIES, AND EXERTION UTILIZED IN THE PERFORMANCE OF THESE TASK:

1. Effective oral and written communication skills required to create presentations, prepare reports, write recommendations, execute analysis, and accomplish other product management functions
2. Must possess sufficient manual dexterity to operate standard office equipment, such as personal computer and telephone
3. Reliable with ability to maintain the highest level of integrity and trust

QUALIFICATIONS:1. EDUCATION:

• Requires a bachelor’s degree in area of specialty (Accounting, Mathematics, Business Administration, Information Technology, or similarly quantitative/analytical degrees).

2. EXPERIENCE:

• 5+ years of overall professional experience, with 3+ years of experience in product management, data product management, program management, systems analysis, analytics programs, or related fields
• Hands-on data and analytical experience is highly preferred
• Experience in the credit union or banking industry highly preferred

3. KNOWLEDGE / SKILLS:

• Experience managing programs related to data platforms, data products, data governance, analytics programs and/or data strategies
• Excellent written and verbal communication skills with an ability to summarize complex concepts
• Familiarity with both Agile and Waterfall methodologies
• Experience using ServiceNow, Jira, or other work and project management applications a plus
• General understanding of data systems, data structures, and data analysis including artificial intelligence a plus
• Basic to intermediate understanding of SQL (Select statements, Joins, and basic queries) and relational database concepts a plus
• Experience creating reports or dashboards in Tableau, PowerBI or other BI tools a plus
• Strong presentation and communication skills with ability to visually and verbally convey technical concepts to diverse audiences
• Interpersonal and relationship-building skills – with an ability to influence
• Ability to run meetings across diverse functions

PHYSICAL REQUIREMENTS:

1. Prolonged sitting throughout the workday with occasional mobility required.
2. Corrected vision within the normal range.
3. Hearing within normal range. A device to enhance hearing will be provided if needed.
4. Ability to lift 15 lbs. as may be required.
5. Occasional movements throughout the department daily to interact with staff, accomplish tasks, etc.

TASKS, DUTIES, FUNCTIONS:

1. Develop and implement a data product strategy for data products within one or more data domains that align with the Credit Union’s data needs and strategic priorities
2. Serve as product owner in agile product lifecycle by conducting initial intake with data consumers and business partners, researching pertinent technical and business context, codesigning and scoping with Data Architecture and Data Engineering, prioritizing and sequencing data product backlogs, and facilitating release management of products
3. Partner closely with analyst teams, other data product users, business stakeholders, business leaders, and Corporate Strategy Team to identify and understand business needs, business strategy, and the corresponding proposed reporting and/or analytics solutions to be able to articulate relevant details in user stories and technical requirements that will guide efforts of data engineering teams
4. Manage and prioritize data product backlog(s) by assessing business impact, level of effort, overall feasibility and fit in overall data platform architecture, conferring with Data Architecture Team and other technical teams as needed
5. Conducts research and analysis to align goals with development team and Data Program Management to prioritize user stories and plan sprints to deliver on data product strategy
6. Communicate and coordinate effectively with data product users and stakeholders to set appropriate expectations regarding timelines and deliverables
7. Develop content and curate resources for stakeholders and end-users of data products including but not limited to data dictionaries/catalogs, data lineage, release notes and user guides
8. Provide support in developing and implementing data quality and governance policies, standards and checks to ensure reliability and accuracy in data within data products
9. Serve as data product subject matter expert to determine data requirements for broader organizational projects and initiatives that require a data input or output related to the assigned data product(s)
10. Provide input and context in broader data platform planning regarding products to ensure optimal resource utilization and alignment with organizational priorities
11. Develop relationships, rapport and communication channels with stakeholders to ensure continuous dialog about opportunities to optimize the performance, usability, and value of data product(s)
12. Provide support in the development and management of data-related policies, procedures, and standards
13. Perform additional duties as assigned to support the success of the Enterprise Data Management Program, data governance and the continued evolution of data products within the organization
14. Handle other duties as may be assigned