Corporate Trainer at Infinity

Cedar Rapids, Iowa, United States -

Full Time

Start Date

Immediate

Expiry Date

14 May, 26

Salary

55000.0

Posted On

13 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Training Design, Program Delivery, Coaching, Mentoring, Performance Improvement, Audience Engagement, Curriculum Development, Needs Assessment, Feedback Delivery, Compliance Adherence, Quality Assurance Alignment, Employee Readiness, Performance Monitoring, Change Communication, Leadership Influence

Industry

Software Development

Description

Description At Infinity, we believe performance is more than hitting goals — it’s about showing up with energy, striving for excellence, and executing with purpose. Our Perform Culture is built on empowering people to grow, challenge themselves, and create meaningful impact every day. We don’t just train employees — we develop high performers who elevate the teams around them. Recognized by the Detroit Free Press, Des Moines Register, and Corridor Business Journal as a Top Workplace and one of the Coolest Places to Work, Infinity is a place where ambition is supported, growth is intentional, and success is celebrated. We foster an environment that blends professionalism with personality — from a casual dress code and engaging team events to community involvement and collaboration that strengthens connections. At Infinity, careers aren’t just built — they’re accelerated. Role Overview • The Trainer is a performance-driven educator and leader responsible for developing confident, capable, and high-impact team members. This role is ideal for someone who thrives in front of an audience, embraces innovation, and believes that great training creates measurable performance results. • You will design and deliver engaging training programs that prepare employees to represent global brands with excellence. Beyond onboarding, you will serve as a coach, mentor, and performance partner — reinforcing standards, elevating skills, and driving continuous improvement across the operation. • This role requires organization, adaptability, and a passion for helping others perform at their highest level. Requirements What You'll Do • Lead the execution of new hire onboarding and continuous education programs aligned with Infinity’s Perform Culture • Collaborate with leadership to identify performance gaps and implement targeted training solutions • Develop and deliver engaging, results-focused training programs • Inspire, motivate, and influence employees to achieve aggressive performance goals • Establish and uphold high standards for process, compliance, and quality • Create and maintain dynamic training materials that evolve with business needs • Mentor new hires through their transition into live production environments • Provide coaching, feedback, and performance counseling to associates and managers • Conduct ongoing skills enhancement and refresher training • Evaluate training effectiveness and generate actionable progress reports • Partner with Quality Assurance to align training initiatives with performance benchmarks • Support retention efforts by strengthening employee readiness and confidence • Act as a floor leader or roaming supervisor during high-volume or All-Hands situations • Monitor employee performance through call listening, documentation, and coaching • Communicate training updates and operational changes across teams • Contribute to the strategic success of the Training and Quality department

Responsibilities

The Trainer is responsible for designing and delivering engaging training programs to prepare employees to represent global brands excellently, serving as a coach and mentor to reinforce standards and drive continuous improvement. This role involves leading new hire onboarding, identifying performance gaps, and developing targeted training solutions aligned with the company's Perform Culture.