Corporate Training Manager at LSMA Management Inc

San Bernardino, California, United States -

Full Time

Start Date

Immediate

Expiry Date

15 Jun, 26

Salary

100000.0

Posted On

17 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Healthcare IT Systems, Instructional Design, Onboarding, Continuous Education, End-User Support, Clinical Workflows, Regulatory Compliance, Project Management, Communication, Presentation Skills, Leadership, Analytical Skills, Epic Systems, HRIS Systems, EDI, Interoperability

Industry

Health and Human Services

Description

Description JOB SUMMARY The Corporate Training Manager is responsible for leading and overseeing enterprise-wide training programs for healthcare IT systems and related operational applications. This position oversees Corporate Trainers and ensures consistent and effective onboarding, continuous education, and end-user support across multiple clinical, administrative, and revenue-cycle systems. The role operates within a healthcare environment and supports training needs related to clinical workflows, patient data handling, interoperability, and regulatory requirements. Reporting directly to the Director of Clinical Revenue Cycle & Systems, the Manager collaborates with IT, Operations, Credentialing, HR, Compliance, and Clinical Leadership to ensure high-quality, compliant, and standardized technology training. Requirements MINIMUM & PREFERRED QUALIFICATIONS Education/Training Minimum: Bachelor’s degree in Information Technology, Healthcare Administration, Education, Business, or related field; or equivalent combination of experience and education. Preferred: Master’s degree in Organizational Development, IT Management, or related healthcare/technical discipline. Epic Systems – CT (Credentialed Trainer/Principal Trainer). Experience Minimum: 3-5 years of experience in IT systems training, healthcare operations support, or instructional design. Experience training users on complex enterprise applications. Preferred: 5+ years of IT or healthcare systems training experience. Supervisory or lead-level experience managing trainers or support personnel. Experience with healthcare systems and tools, including: · Epic Systems · HRIS systems · EDI and claims-related tools · Credentialing platforms · Clinical analytics tools · Finance/ERP systems · Clearinghouses and interoperability systems Any combination of educational and work experience that would be equivalent to the stated minimum requirements would qualify for consideration of this position. Certification(s) Epic Credentialed Trainer (CT) or Principal Trainer (preferred), CTT+, ATD, CompTIA A+. Skills, Knowledge & Abilities · Strong understanding of healthcare operations, patient data workflows, and regulatory compliance. · Knowledge of IT systems architecture, application interfaces, and business workflows. · Ability to translate complex technical processes into understandable training content. · Exceptional communication, teaching, and presentation skills. · Leadership ability to guide a training team, manage performance, and coordinate workload. · Excellent analytical and problem-solving skills. · Strong organizational and project-management abilities. · Ability to maintain confidentiality and manage sensitive information appropriately. PHYSICAL, MENTAL & ENVIRONMENTAL REQUIREMENTS The physical, mental, and environmental demands described here are representative of those required to successfully perform the essential functions of this job. This role requires the ability to work for extended periods in a standard healthcare administrative office environment, performing tasks that involve frequent computer use, prolonged sitting or standing, and occasional lifting of lightweight materials or equipment. The position also demands strong mental focus, adaptability, and the capacity to handle multiple priorities, shifting deadlines, and frequent communication with staff members who possess varying levels of technical proficiency. Work may occasionally require travel between sites and flexibility for after-hours assignments during system go-lives, training cycles, or organizational needs, all while maintaining accuracy, attention to detail, and the confidentiality expected in a healthcare setting.

Responsibilities

The Corporate Training Manager leads and oversees enterprise-wide training programs for healthcare IT systems and operational applications, managing Corporate Trainers to ensure consistent onboarding and support across clinical, administrative, and revenue-cycle systems. This role involves collaborating with various departments like IT, HR, and Clinical Leadership to deliver high-quality, compliant technology training.