Location Designation: Hybrid - 3 days per week
Our New York Life culture has laid the foundation for over 180 years of commitment to our employees, agents, policy owners, and the communities where we live and work. Here you become a valued part of a welcoming, inclusive, and caring organization with a long-standing legacy in stability and growth. The strength revolves around our diversified, multi-dimensional business portfolio that goes beyond life insurance.
As a Fortune 100 company and industry leader, we provide an environment where you can explore your career ambitions, offering opportunities to tackle meaningful challenges and stretch your skills while balancing work and life priorities. You will be part of an inclusive team guided by our belief to always be there for each other–providing the support and flexibility to grow and reach new heights while making an impact in the lives of others.
You are our future, and we commit to investing in you accordingly.
New York Life is seeking a highly motivated and experienced Release Train Engineer (RTE) to facilitate and guide our Agile Release Trains (ARTs) in delivering value consistently and predictably. As an RTE, you will be a servant leader and coach for the ART, fostering collaboration, removing impediments, and ensuring alignment with organizational goals. You will play a critical role in scaling Agile practices and driving continuous improvement across multiple teams.

What You’ll Do:

• ART Facilitation: Facilitate ART events and processes, including Program Increment (PI) Planning, Scrum of Scrums, ART Sync, System Demo, and Inspect and Adapt workshops.
• Planning and Coordination: Support the ART in defining and communicating the vision, roadmap, and PI Objectives. Facilitate cross-team coordination and collaboration to manage dependencies and resolve impediments.
• Impediment Removal: Identify and actively work to remove systemic impediments that hinder the ART’s progress. Escalate issues to the appropriate stakeholders when necessary.
• Process Improvement: Promote and coach the ART on Agile principles and practices, including Scrum, Kanban, and Lean. Drive continuous improvement by facilitating retrospectives and implementing agreed-upon action items.
• Risk and Dependency Management: Identify, track, and manage risks and dependencies across the ART. Facilitate their mitigation and resolution.
• Value Delivery: Ensure the ART focuses on delivering value and achieving the PI Objectives. Track progress and provide visibility to stakeholders.
• Stakeholder Management: Collaborate with stakeholders, including Product Management, Engineering Leadership, and Business Owners, to ensure alignment and transparency.
• Metrics and Reporting: Collect, analyze, and report on ART metrics to track progress, identify trends, and drive data-driven decision-making.
• Coaching and Mentoring: Coach and mentor Agile teams and Scrum Masters within the ART to enhance their understanding and application of Agile principles and practices.
• SAFe Implementation: Champion and support the adoption and implementation of the Scaled Agile Framework (SAFe) within the organization.
• Budget Management : Will be involved in tracking and managing the ART’s budget.
• Compliance and Governance: Ensure the ART adheres to relevant organizational policies and governance standards.

Required Skills:

• Bachelor’s degree in Computer Science, Engineering, Business Administration, or a related field.
• 5+ years of experience working in an Agile environment, with significant experience as a Scrum Master or Agile Coach.
• 3+ years of experience as a Release Train Engineer or equivalent role.
• Proven experience facilitating and managing large, complex projects or programs using Agile methodologies.
• Strong understanding of the Scaled Agile Framework (SAFe) principles and practices. SAFe certification (e.g., SAFe Agilist, SAFe Practitioner, SAFe RTE) is highly desirable.
• Excellent facilitation, communication, and interpersonal skills.
• Strong problem-solving and conflict resolution skills.
• Ability to influence and lead without direct authority.
• Experience with Agile project management tools (e.g., Jira, Azure DevOps).
• Experience in [mention relevant industry or domain].
• Demonstrated ability to drive continuous improvement.
• Experience with Lean principles and practices is a plus.

Preferred Qualifications:

• Advanced degree in a relevant field.
• Additional Agile certifications (e.g., CSM, CSPO, PMI-ACP).
• Experience in a DevOps environment.
• Experience with organizational change management.

LI-TL2

• ART Facilitation: Facilitate ART events and processes, including Program Increment (PI) Planning, Scrum of Scrums, ART Sync, System Demo, and Inspect and Adapt workshops.
• Planning and Coordination: Support the ART in defining and communicating the vision, roadmap, and PI Objectives. Facilitate cross-team coordination and collaboration to manage dependencies and resolve impediments.
• Impediment Removal: Identify and actively work to remove systemic impediments that hinder the ART’s progress. Escalate issues to the appropriate stakeholders when necessary.
• Process Improvement: Promote and coach the ART on Agile principles and practices, including Scrum, Kanban, and Lean. Drive continuous improvement by facilitating retrospectives and implementing agreed-upon action items.
• Risk and Dependency Management: Identify, track, and manage risks and dependencies across the ART. Facilitate their mitigation and resolution.
• Value Delivery: Ensure the ART focuses on delivering value and achieving the PI Objectives. Track progress and provide visibility to stakeholders.
• Stakeholder Management: Collaborate with stakeholders, including Product Management, Engineering Leadership, and Business Owners, to ensure alignment and transparency.
• Metrics and Reporting: Collect, analyze, and report on ART metrics to track progress, identify trends, and drive data-driven decision-making.
• Coaching and Mentoring: Coach and mentor Agile teams and Scrum Masters within the ART to enhance their understanding and application of Agile principles and practices.
• SAFe Implementation: Champion and support the adoption and implementation of the Scaled Agile Framework (SAFe) within the organization.
• Budget Management : Will be involved in tracking and managing the ART’s budget.
• Compliance and Governance: Ensure the ART adheres to relevant organizational policies and governance standards