Correspondence Specialist at Root Insurance

Columbus, Ohio, United States -

Full Time

Start Date

Immediate

Expiry Date

03 Jun, 26

Salary

44000.0

Posted On

05 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Mailroom Operations, Document Scanning, Mail Handling, Certified Mail, FedEx, UPS, Document Preparation, Indexing, Computer Proficiency, Scanner Systems, Microsoft Office Suite, Google Workspace, Written Communication, Verbal Communication, Attention To Detail, Adaptability

Industry

Insurance

Description

The Opportunity As a Correspondence/Mail specialist, you’ll play a critical role in enforcing the fundamental fairness on which our company was founded. You’ll be supporting one of the largest teams within the company by allowing them to be highly efficient in their roles. Our goal is to leverage technology, data, and a team of highly talented people to build a claims experience that is recognized as number 1 in the industry. You’ll be performing daily mailroom operations, which includes but not limited to preparing and scanning a high volume of documents within the established guidelines and procedures. Salary Range: $44,000 Root is a “work where it works best” company. This means we will support you working in whatever location that works best for you across the US. How You Will Make an Impact Opens, sorts and delivers incoming correspondence to appropriate internal departments Assembles and prepares generated outbound mail Maintains and records inbound and outbound mail via certified mail, including mail sent FedEx or UPS Preparing and scanning paper documents according to directions and specifications Utilize scanner to scan a variety of documents that vary in paper sizes Daily maintenance/cleaning of the scanner to ensure image quality and functionality Assist team members with document preparation and indexing Complete all other tasks as assigned by supervisor/manager What You Will Need to Succeed Ability to work full time in the office required 1+ years of experience in an office environment High school diploma/GED required Must be able to lift 10-30lbs Attention to detail and accuracy Have proficiency and skill using a computer and scanner systems Ability to troubleshoot computer issues/problems Proficient in Microsoft Office Suite and/or Google (Gmail, Docs, Sheets, Outlook) Strong written and verbal communication skills Communicates and collaborates effectively in a matrixed environment Ability to handle ambiguity and quickly adapt when changes occur Able and willing to follow company policies and procedures Ability to approach problems with an open mind Flexibility and comfortable handling multiple different tasks at once As part of Root's interview process, we kindly ask that all candidates be on camera for virtual interviews. This helps us create a more personal and engaging experience for both you and our interviewers. Being on camera is a standard requirement for our process and part of how we assess fit and communication style, so we do require it to move forward with any applicant's candidacy. If you have any concerns, feel free to let us know once you are contacted. We’re happy to talk it through. Please see our Privacy Notice available HERE for more information on how we process your personal data. Consistent with the Americans with Disabilities Act (ADA) and the Civil Rights Act of 1964, it is the policy of Root to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for Root. The policy regarding requests for reasonable accommodation applies to all aspects of the hiring process. If reasonable accommodation is needed, please contact recruiting@joinroot.com

Responsibilities

The specialist will manage daily mailroom operations, including opening, sorting, and delivering incoming correspondence, as well as assembling and preparing outbound mail according to established guidelines. This involves preparing and scanning a high volume of documents of various sizes and maintaining records for certified mail sent via FedEx or UPS.