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Correspondence Support Specialist at USPI

Addison, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

10 Jul, 26

Salary

0.0

Posted On

11 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Medical record processing, Payer portal navigation, Insurance claim support, Communication, Multi-tasking, Data entry, Documentation, Revenue cycle knowledge, Cerner, nThrive, Advantx, Waystar, Meditech, CPSI, Time management, Problem solving

Industry

Hospitals and Health Care

Description

Position Overview: Reporting to the Collections Supervisor, Correspondence Support is responsible for the daily processing of incoming correspondence and distribution to the appropriate departments for completion. This role is a supporting role for Level 1 and Level 2 Collectors. * Act as a resource for all critical aspects of the CBO which includes liaising between departments as well as assisting Level 1 and Level 2 Collectors. * Manages incoming medical record requests from payers; includes preparing requested records and timely submission via payer portal, fax, or mail. * Access multiple payer portals to verify patient eligibility and submit medical records. * Contact patients and effectively communicate what additional information is needed for their insurance carriers to process claims. * Communicate payer trends to management regularly. * Scan all documentation and file in appropriate drives. * Meet established deadlines. * Meet all quality and productivity metrics.

Responsibilities

The Correspondence Support Specialist processes incoming correspondence and manages medical record requests from payers. They also act as a liaison between departments and assist collectors with patient insurance inquiries.