Cosmetic Coordinator - AboutSkin at Cosmetic Physician Partners

Greenwood Village, Colorado, United States -

Full Time

Start Date

Immediate

Expiry Date

11 Mar, 26

Salary

25.0

Posted On

11 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Healthcare Administration, Aesthetic Procedures, Skincare Products, Scheduling, Payment Processing, Patient Counseling, EMR Documentation, Inventory Management, Marketing, Communication, Follow-Up, Consultation, Sales, Product Knowledge, Photography

Industry

Medical Practices

Description

Work Schedule: Monday - Friday 8:00 AM - 5:00 PM Compensation: $23/hr. - $25/hr. Responsibilities: Knowledgeable and able to credential physicians and aestheticians Main contact for patients considering or awaiting cosmetic procedures Provide information and answer questions regarding all cosmetic procedures & products Prepare fees/quotes for cosmetic patients Schedule aesthetic procedures with the appropriate physician and/or aesthetician in the correct time slot; utilizing the schedules maximum potential Utilize cancellation list to fill openings in schedule and get patients in sooner; notify manager and/or doctor if waitlist has more than six patients on it Collect deposits and payment for procedures and product purchases Counsel patient on pre and post treatment instructions regarding procedures, skin-care and follow up questions (document conversation in EMR) Log post appointment follow-up calls in EMR, including laser, filler, consults, etc Assist with pre/post treatment photos, including baseline and visia photos Responsible for ensuring that the patient is prepared for treatments and knows what to expect on treatment day and during recovery process Full knowledge of skin-care products, ability to educate, recommend, and upsell them to patients to benefit their personal aesthetic goals Answer high volume of daily calls and return voicemails within 24-hours Email pre and post treatment instructions for filler and laser appointments Submit eRX for necessary laser appointments Be a liaison between the patient and physician by scheduling recommended procedures, selling recommended product, and tracking closure rates Package and ship online product orders Assemble cosmetic consult folders Check out cosmetic patients in EMR using the cosmetic superbill for cost reference Navigate & sign-up patients for Alle and Aspire rewards programs Keep new patient consult conversion log updated Obtain any necessary treatment records from previous office prior to patient appointment (i.e., Botox, filler, etc.) Monitor inventory levels and notify appropriate staff member if getting low Add patients to recall if not scheduled at check-out Present marketing/social media/promo ideas to Aesthetic manager Turn in yellow duplicate sheets to each doctor by 5:00 each day (highlight purchased products and scheduled appointments) Qualifications: Aesthetician knowledge/background preferred Skincare related experience a plus Strong understanding of customer service and health care administration Bachelor’s degree (Preferred) Ability to manage own workload effectively while being flexible to new tasks Benefits: Competitive Compensation Package Health & Dental Benefits 401(k) Matching Aesthetic Industry Perks Great Culture & People-First Organization

Responsibilities

The Cosmetic Coordinator is responsible for managing patient interactions regarding cosmetic procedures, including scheduling, payment collection, and providing information. They also assist with pre and post-treatment instructions and maintain communication between patients and physicians.