Cosmetic Receptionist/Call Center at Tareen Dermatology PA

Roseville, Minnesota, United States -

Full Time

Start Date

Immediate

Expiry Date

09 Mar, 26

Salary

0.0

Posted On

09 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Verbal Communication, Written Communication, Interpersonal Skills, Negotiation Skills, Conflict Resolution, Organizational Skills, Attention to Detail, Time Management, Analytical Skills, Problem-Solving Skills, Integrity, Professionalism, Confidentiality, Microsoft Office Suite, Customer Service, Cosmetic Knowledge

Industry

Hospitals and Health Care

Description

Description Job Title: Cosmetic Receptionist/Call Center Department: Cosmetics FLSA Status: Non-Exempt Job Type: Full Time Mission Statement: The mission of Tareen Dermatology is to provide compassionate, state of the art dermatologic care to each patient with an emphasis on early diagnosis, patient education, and comprehensive skincare. Our Vision is to exceed the patient’s expectations by providing individualized, expert, and ethical care. We seek to be a leader in medical, surgical, and cosmetic dermatology and to always give back through service in our community. Job Summary: The Cosmetic Receptionist/Call Center plays a key role in creating an exceptional patient experience from the moment you contact our practice. This position supports the Cosmetic Call Center and the front desk. Strong and reliable phone coverage is essential to this role, and candidates must be comfortable managing high call volumes while maintaining a warm and professional approach. Responsibilities: Maintains consistent phone coverage to ensure timely response to all incoming patient calls. Scheduling Cosmetic patient visits. Answer patient questions regarding pricing, post-care, and general business information questions. Performing POS and checking out patients for products, services, and other items. Enrolling patients in membership plans Responsible for basic product and service knowledge. Staffing Cosmetic events (estimated one per quarter.) Filing of patient paperwork in accordance with HIPAA guidelines. Greets and checks in patients at their scheduled visits, registers demographic information and processes payment plans and copays. Providing general support to the Cosmetic Department and estheticians. Answering phone calls from current and prospective patients. All other duties as assigned. Requirements Excellent verbal and written communication skills. Excellent interpersonal, negotiation, and conflict resolution skills. Excellent organizational skills and attention to detail. Excellent time management skills with a proven ability to meet deadlines. Strong analytical and problem-solving skills. Ability to prioritize tasks and to delegate them when appropriate. Ability to act with integrity, professionalism, and confidentiality. Proficient with Microsoft Office Suite or related software. Supervisory Responsibilities: No supervisory responsibilities apply to this role. Education and Experience: Highschool diploma required. 2+ years’ experience in a customer-experience or customer-facing role required. Interest in esthetics and/or dermatology required. Previous dermatology experience or experience in a salon/spa/esthetic setting preferred. Work Environment: While performing the duties of this job, the employee regularly works in a clinic setting. Physical Demands: Prolonged periods of sitting at a desk and working on a computer. Must be able to lift 15 pounds at times. Benefits: Paid Time Off 401 (k) 401 (k) matching Health Insurance Dental Insurance Vision Insurance Life Insurance Employee assistance program Disability Insurance Paid Holidays

Responsibilities

The Cosmetic Receptionist/Call Center is responsible for maintaining consistent phone coverage, scheduling patient visits, and providing general support to the Cosmetic Department. This role also involves greeting patients, answering inquiries, and performing checkout procedures.