Salary of £31,677.36

• Step Up as an Assistant Store Manager – Grow with Scoffs Group

Proud to be the UK’s Largest Costa Coffee Franchise
Are you a natural leader with a passion for coffee and people? Looking for the next step in your hospitality career? This could be the opportunity you’ve been waiting for.
At Scoffs Group,we’re proud to be the largest Costa Coffee franchise in the UK. We’re on the lookout for an ambitious and hands-on Assistant Store Manager to support day-to-day operations,drive team performance,and ensure every customer enjoys an unforgettable Costa experience.

WHO WE ARE

We’re an award-winning franchise,proudly representing Costa Coffee – the UK’s favourite coffee brand 11 years in a row. Our teams are built on warmth,inclusivity,and a shared love of great coffee and even better service.
At Scoffs,you’ll be part of a close-knit community that supports one another,celebrates success,and never stops growing.

THE ROLE:ASSISTANT STORE MANAGER

As an Assistant Store Manager,you’ll support the Store Manager in leading the team to deliver exceptional results and memorable customer experiences. You’ll take full ownership of shifts,ensuring smooth operations and upholding Costa’s brand and quality standards – all while bringing your own personality to the role.

KEY RESPONSIBILITIES INCLUDE:

• Acting as shift leader in the Store Manager’s absence,overseeing all aspects of the store
• Driving a positive team culture and coaching Baristas and Barista Maestros
• Ensuring the perfect coffee every time – maintaining standards of grind,dose,and recipe
• Launching new drinks and leading seasonal campaigns with enthusiasm
• Delivering outstanding customer service across in-store,Costa Collect,and Delivery platforms
• Taking a hands-on approach to daily operations,training,and team development
• Setting high standards in all you do – from cleanliness and compliance to sales and service

TO SUCCEED IN THIS ROLE,YOU’LL BRING:

• A passion for coffee,people,and excellent customer service
• Previous experience supervising shift teams (preferred but not essential)
• Great communication and coaching skills
• Confidence to take charge and adapt quickly
• Full flexibility with working hours
• A growth mindset – you want to develop yourself while helping others do the same