Salary from £31,590 (Dependant on size of store)

• Lead With Purpose – Become a Store Manager at Scoffs Group

The UK’s Largest Costa Coffee Franchise
Are you a motivated leader with a passion for people and a love for exceptional coffee? If you’re ready to take the next big step in your career,we have the opportunity for you.
At Scoffs Group,we’re proud to be the largest Costa Coffee franchise in the UK,and we’re looking for a driven,people-first Store Manager to lead from the front and inspire their team to deliver unforgettable customer experiences every day.

WHO WE ARE

We’re an award-winning franchise,representing the nation’s favourite coffee brand,Costa Coffee,for over 11 years running. Our teams are at the heart of everything we do – from crafting the perfect flat white to creating a positive impact in the communities we serve.
Joining Scoffs means joining a network of supportive,passionate people who care about quality,team spirit,and continuous improvement.

WHAT YOU’LL BRING

We’re looking for a dynamic and experienced leader who thrives in a fast-paced environment and understands how to balance people,performance,and operational excellence.

THE ROLE:STORE MANAGER

As Store Manager,you’ll be the driving force behind your store’s success — setting the tone,coaching your team,and making sure every customer receives an unbeatable Costa experience. You’ll lead from the front and take full ownership of your store’s performance,people,and day-to-day operations.

YOUR KEY RESPONSIBILITIES WILL INCLUDE:

• Leading and inspiring a team of Baristas,Barista Maestros,and Assistant Managers
• Delivering an exceptional customer experience while upholding brand standards
• Managing store performance and driving key metrics including sales,customer satisfaction,and team engagement
• Ensuring operational excellence,including compliance,cleanliness,and health & safety
• Recruiting,onboarding,and developing your team with clear growth plans
• Driving commercial success through smart decision-making and team motivation
• Launching seasonal campaigns and ensuring flawless execution on the shop floor

TO BE SUCCESSFUL IN THIS ROLE,YOU’LL NEED:

• Previous management experience in retail,hospitality,or a similar customer-facing role
• A passion for people development,coaching,and leading high-performing teams
• Strong commercial acumen with a results-driven mindset
• Excellent communication and organisational skills
• Full flexibility with working hours and a proactive attitude
• A hands-on leadership style and a love for great coffee