Costing & Warranty Assistant at Sime Darby

, , Singapore -

Full Time

Start Date

Immediate

Expiry Date

07 Mar, 26

Salary

0.0

Posted On

07 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Administrative Support, Invoicing, Warranty Claims, Communication, Excel, Team Player, Motor Industry Knowledge, Document Proofing, Parts Reconciliation, Customer Service, Time Management, Attention to Detail, Problem Solving, Feedback Collection, Stakeholder Management, Warranty Audits

Industry

IT Services and IT Consulting

Description

Company : Performance Motors Limited "Build the Future of Automotive with Us." Since 1979, Performance Motors Limited (PML) has been an authorised dealer of BMW cars and official importer for BMW Motorrad in Singapore. As a long-time partner of this German luxury automotive brand, PML has come to be associated with great performance, driving pleasure and service excellence. As part of Sime Group, ranked No. 25 in the Fortune Southeast Asia 500, we’re connected to a powerful network across nine markets in the Asia-Pacific region. With over 13,900 employees, Sime Motors is a leader in automotive assembly, importation, distribution, retail, and after-sales services. What You’ll Be Doing As a Costing & Warranty Assistant, you will provide administrative support to the Warranty Department by ensuring accurate invoicing for internal and warranty repairs, in compliance with company KPIs, corporate governance, and BMW Asia guidelines. Check and ensure that all repair orders (all charge types) are timely closed (within 7 days of end control). Process all warranty claims and check for accuracy before send for validation. Follow up Repair Order (RO) and ensure that both CSAs and Workshop foremen submit all RO on time. Perform sorting and matching of ROs. Communicate with Senior Execs directly to understand their Service team needs in order to collate monthly feedback for their sharing/alignment. Follow up warranty enquiries by CSAs and workshop personnel via email or in-person query. Extended Warranty management – Purchase, invoice, follow-up on all matters regarding BSI, BRI, BMI* and Extended Warranty for cars and bikes* with all stakeholders – Vehicle Admin & Service Team. Attends to CSAs Ad-hoc urgent Extended Warranty purchases on weekday & Saturday* purchasing (*stand-by – rotation basis) Main liaison to Vehicle Admin for ‘create stock’ for vehicles not in PML database. Follow up with internal and external stakeholders on document proofing signatories via KUBE, Finance, DXC alignment and records. Report weekly/monthly compilations summary of rejected claims to Senior Exec. Assisting Senior Exec in annual/ad-hoc Warranty Audits and Parts Scrapping exercise by Principal, BMWA. Eg RO prep, parts prep and reconciliation. Daily follow up and update management on all outstanding WIP ROs status or any approval required. Ad-hoc requests by CSAs to attach/detach Defect Codes for technical Campaign Perform other duties as and when required by immediate supervisor Who We’re Looking For Minimum O level with at least 2 years of administrative experience Experience in Motor industry will be an added advantage Ability to work under pressure in a fast-paced environment Proficient in Excel Team Player Why Join Us at Sime Motors? Be part of a trusted brand with a regional footprint Work with cutting-edge automotive technology Grow your career in a supportive, performance-driven culture Sime is a partner of choice for the world's best brands in the Automotive and Industrial Equipment sectors. We deliver sustainable value to our stakeholders through operational excellence, high performance standards and good corporate governance. Founded in 1910, Sime Darby Berhad today has a workforce of approximately 30,000 employees and a presence in 18 countries and territories across the Asia Pacific region. It is listed on the main market of Bursa Malaysia. To explore exciting career opportunities in our Motors operations in Australia, click the link below: Sime Motors Australia Career Site

Responsibilities

The Costing & Warranty Assistant provides administrative support to the Warranty Department, ensuring accurate invoicing for internal and warranty repairs. They also process warranty claims, follow up on repair orders, and manage extended warranty matters.