Start Date
Immediate
Expiry Date
08 Aug, 25
Salary
0.0
Posted On
09 May, 25
Experience
0 year(s) or above
Remote Job
Yes
Telecommute
Yes
Sponsor Visa
No
Skills
Conferences, Computer Literacy, Analytical Skills, Intranet, Administrative Law, Legislation, Assessment, Professional Conduct, Training Programs, Word Processing, Developments
Industry
Legal Services
QUALIFICATIONS REQUIRED:
Intake & Resolution Counsel is responsible for the timely, accurate, and efficient review of complaints received from the Client Service Centre and for the substantiation, streaming and disposition of regulatory files to other departments within the Regulatory Division. Intake & Resolution Counsel conducts a risk assessment, identifies the regulatory issues, and collects information/documentation to close or stream files. As part of the gatekeeper function for the Division, Intake & Resolution Counsel resolves and closes files where further investigation of the regulatory issues is not warranted. Intake & Resolution Counsel conducts a risk assessment of the regulatory issues identified in a complaint, as well as of the licensee’s status history, complaints history and discipline history. Intake & Resolution Counsel conducts legal and other research, as is necessary.