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Counter Associate (NYC, Columbus Ave) at Magnolia Bakery

New York, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

02 Jul, 26

Salary

17.0

Posted On

03 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Transaction Handling, Inventory Management, Food Safety, Communication, Teamwork, Problem Solving, Attention To Detail, Manual Dexterity

Industry

Retail

Description

POSITION SUMMARY: Counter Associate Uphold the core values of the organization and its mission while consistently presenting and promoting brand integrity, product quality and customer service standards. PRINCIPLE DUTIES: * Ensure customer satisfaction by handling counter transactions in a fast, efficient, and friendly manner. * Acknowledge all customers with a friendly smile and is highly responsive to needs and requests. * Communicate clearly with each customer in a friendly and courteous way. * Participate in team service to ensure each customer is served quickly. * Resolve customer problems with a sense of urgency. * Accomplish all work assignments with excellence. * Wrap and stock desserts and supplies. * Place desserts out for display and monitor inventory of items out for sale. * Keep workstations and areas neat and clean. PHYSICAL DEMANDS AND WORK ENVIRONMENT: * Position requires standing and walking for period of 3-5 hours without a rest break (not including required breaks). * Occasional moderate to heavy lifting and carrying, bending, and reaching overhead may be required. * Requires grasping, writing, standing, sitting, walking, repetitive motions, listening and hearing ability and visual acuity. * Talking and hearing occur continuously in the process of communicating with guests, coworkers, and management * Vision occurs continuously with the most common visual functions being those of near vision and depth perception. * Requires manual dexterity to use and operate all necessary equipment. REQUIREMENTS: * Follows policies and procedures. * Takes directions well and hits the ground running. * Understands expectations of role and works within the boundaries of the role. * Maintain food safety standards, including identifying and eliminating health code violations and safety hazards. * Understand, respect, and maintain company policies and procedures.

Responsibilities

The Counter Associate is responsible for providing excellent customer service by efficiently handling transactions and maintaining a friendly, welcoming environment. They also manage product displays, monitor inventory levels, and ensure the workspace remains clean and compliant with food safety standards.