Counter Customer Service Representative at QXO

Fort Smith, Arkansas, United States -

Full Time

Start Date

Immediate

Expiry Date

13 Aug, 26

Salary

0.0

Posted On

15 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Sales, Price Quoting, Order Processing, Telemarketing, Prospecting, Communication, Spanish Bilingual Proficiency, Product Knowledge, Billing Inquiry Resolution

Industry

Wholesale Building Materials

Description

QXO, Inc. (NYSE: QXO) is the largest publicly traded distributor of roofing, waterproofing, and related products, and the second largest publicly traded distributor of lumber and building materials in North America. QXO is the fastest growing company in the $800 billion building products distribution industry and plans to become the tech-enabled leader by delivering best-in-class customer satisfaction and outsized returns for its shareholders. The company is targeting $50 billion in annual revenues within the next decade through accretive acquisitions and organic growth. What you'll do: Receive and process requests for price quotes, orders, returns, cancellations, product information and availability, billing inquiries, and corrections Plan and implement telemarketing and prospecting objectives Coordinate delivery and pick up of orders with operations teams Provide support to Outside Sales team Adhere to pricing guidelines and policies of customer financial services What you'll bring: Previous front-line customer service and sales experience Industry experience with construction or building materials a plus Spanish bilingual proficiency a plus Ability to effectively communicate and follow-up with customers, vendors, team members, and management Eagerness and ability to learn and retain vast amounts of product information What you'll earn: 401(k) with employer match Medical, dental, and vision insurance PTO, company holidays, and parental leave Paid training and certifications Legal assistance and identity protection Pet insurance Employee assistance program (EAP) Benefits for union‑represented roles are determined by the applicable collective bargaining agreement and may differ from standard company benefits. About the company QXO is the fastest growing publicly traded distributor of building products in North America. The company is executing its strategy to become the tech-enabled leader in the $800 billion building products distribution industry and generate outsized value for its shareholders. QXO expects to achieve its target of $50 billion in annual revenues within the next decade through accretive acquisitions and organic growth. QXO is an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other protected status.

Responsibilities

Process customer requests for quotes, orders, and billing while coordinating deliveries with operations teams. Support the outside sales team and implement telemarketing objectives to drive growth.